value props
The person a customer contacts for all of their needs.
Single Point of Contact
Used to provide power.
generator
Used to create reservation and/or quote.
54 (phone log)
4 types of customers.
Amiable, Driver, Expressive, Analytical
Used to get audience attention.
grabbers
helps customers save 20-40%, track equipment, call off equipment, see invoices, etc.
UR/total control
The 2 types of trenchers.
ride on & walk behind
Salesforce tab that shows how much the customer has spent with UR.
revenue
amiable
"you" phrasing
Provides customers with accessibility to our fleet all over the country.
geographic footprint
Used to store fluids and/or chemicals.
frac tank/poly tank
Search on rental man.
F4
Bases decisions off of emotion.
expressive
You can update your address in Peoplesoft.
true
Shows on-time delivery rate, service tech response, and equipment pick-up.
scorecards (CFBO/1UR)
Rents out tool trailers.
tools solutions
Used for zoom out on rental man.
F7
Asks about percentages and rates.
analytical
Percentage we make on safety training.
Shows corporate citizenship and community care.
corporate responsibility
Rouse
gatekeeper
Manager