What is positive reinforcement?
This strategy uses recognition and rewards to encourage staff performance and morale.
What is active listening?
This is the first step to understanding and addressing challenging staff behaviors.
T/F: Self-assessment is the regular self-reflection encourages leaders to identify their strengths and areas for growth.
TRUE
What are team-building exercises?
Encouraging team bonding through these activities fosters collaboration and trust.
What is mediation?
A structured framework for resolving conflicts while respecting all parties.
What is 360-degree feedback?
Asking for this type of feedback can help leaders understand their impact on staff.
True or False
Working over time are team building exercises.
False
What is discipline?
Implementing clear, consistent consequences for rule-breaking ensures this workplace element is maintained.
What is emotional intelligence?
This leadership quality involves understanding and regulating one’s own emotions to handle challenges effectively.
Name a proven staff motivation strategy.
Recognition and reward
Empowerment and Autonomy
Professional Growth Opportunities
. What is constructive criticism?
This involves focusing on behaviors rather than personal traits during feedback
T/F: Active facilitation is in inclusive leadership; this action ensures all voices are heard during discussions.
TRUE
What is one-on-one meetings?
Regular check-ins and feedback sessions held with individual staff alone to ensure staff feel heard and valued.
What are role-playing scenarios?
Using these pre-planned exercises can help critique strategies for managing conflict in a controlled setting.
What is mental rehearsal?
This is the confidence-building technique of visualizing successful outcomes before taking action.