Scheduling
Pest
Knowledge
Knowledge
Moxie
GSOS
Customer
Card
Card
100
How many Timed appointments can you have on a route?
7/7
100
Identify this pest.
German Cockroach
100
Who is the Owner of our Branches?
Tim Headrick
100
After which appointment do we come out 30 days after.
SPI
100
In this tab your able to see what CC was used to pay the last charge.
What is Invoice Tab
200
If a customer is just serviced for a WPR 2 weeks prior, what type of appointment would we schedule?
FTW
200
Spiders are not considered insects, what are they?
Arachnids
200
What are the two Questions?
Are you completely satisfied with the service I’ve provided today?
Is there anything you can think of that either myself or someone at moxie could do to improve the service I provide?
200
What are the main 4 things always done during a general pest control maintenance?
Yard granulation, sweeping the eves, foundation treatment, dusting the weep holes/cracks and crevices.
200
Where can you see the phone number, address and the email?
What is Info Tab
300
How Many WPR/FTW are allowed on a route?
Seven
300
What pest causes nearly $5 billion in property damage every year in the U.S?
Termites
300
What is our mission statement?
We improve the quality of life for our customers,team, and community.
300
What is our standard ECR?
80 % of the remaining contract value
300
Where can you see the details of the calls we have had with the customer?
What is Notes Tab
400
If A customer calls for their ATI we can schedule on which route?
Long route under Product Lines
400
What is the extreme fear new items in the environment?
neophobic/neophobia?
400
What are our core values?
Do the Right Thing
Ben Nice
Be the Solution
Keep Improving
400
How many services are included in a Bimonthly service agreement?
7
400
Where would you check to see if we have a consent to enter ?
What is Document Tab?
500
What do you have to check before you cancel a prebuilt?
Who scheduled it, have reminders been sent, is it a QM and is it before the 25th of the month
500
What pest creates nearly perfect holes in wood leaving behind a sawdust like substance called frass?
Carpenter Bee
500
Name the eight team Talents
Genuine,Nice,Committed, Competent,Collaborative,Self Improving, Respectful of appearance and property, and safety minded.
500
How many branches do we currently service?
29
500
What tab reveals a customer service Frequency?
What is Subscription Tab