Interviews
This is when you should arrive for an interview.
Ten to fifteen minutes before your scheduled interview.
This person can help me find employment by sending my resume directly to hiring managers.
What is a Career Service Advisor?
If you are asked do you have medical/billing experience on an interview, what should you say?
You get points if you answer honestly and mention your education at Hunter. Naming your classes and skills you acquired.
The most effective way to talk about your skills is to.....
Use a skill statements/ employment examples
Besides job search assistance, what other support does Career Services provide to students?
1:1 interview help, proofreading your cover letter/ business correspondence. Shares feedback on how you interviewed.
Reviewing your application for spelling and grammar errors. Checking for accuracy of details.
What is proofreading?
Name two resources you can use to look for work
Hunter Career Services, Internet, Drop off resume in person, Classified section on Newspaper, Private employment agencies, Union or other hiring halls, Civil service exams, Contacting former teachers, Going to state or federal employment offices (DOL), Asking family, friends, or professionals, Working with other jobseekers, Informational interviews
It is important to get one of these at the end of an interview so you have all the correct contact information for the employer.
Business Card
"A patient calls upset because they believe they were overcharged for a visit. Walk me through how you would handle this situation."
listening to the patient carefully, allowing them to fully explain their concern without interrupting
I would acknowledge their frustration and reassure them that I will look into the issue
Review their billing statement or insurance explanation of benefits (EOB) to understand the charge in question
If the charge is correct, explain it in a clear, respectful manner—breaking down the costs, co-pays, deductibles, and any insurance adjustments.
If you notice an error, assure the patient that you will escalate the issue to the billing department/supervisor for review.
Daily Double
How would you deal with an upset patient or family member?
Listen to the patient/family members concerns, tactfully redirect the conversation, offer reasonable solutions, last step- escalate to a supervisor if/when necessary.
When should you reply to a hiring rep who reaches out to you to schedule an interview?
ASAP, no more than 24 hours after
Doing this can jeopardize your ability for Hunter Career Services to send your resume to employers
No call, no show to an interview
Along with your resume, this should be included when applying for a job - it's your sales pitch.
A cover letter. (Each letter should be written for a specific employer.)
Sending this document with your resume will help you stand out amongst other applicants
Give 2 examples of topics that you should avoid talking about during an interview.
Family/ Personal Issues, Politics, Bad mouthing past employers, Religion, Age,
You should spend at least 15 minutes doing this before going to an interview.
Researching the company/ medical practice
When should you reach out to your career service advisor? Give at least three examples.
When you have an employment related question, when you schedule an interview, when you want to practice interviewing, you have a question about how to handle something on the job, when you are offered a job,
Name three positions you can search for when looking for MOA roles?
Front Desk, Medical Receptionist, Insurance Verification Specialist, Medical Biller, Entry Level Biller, Ward Clerk, Administrative Assistant, Patient Schedulers, Patient Access Representative, Medical Records Specialist, Patient Coordinators, Admissions Coordinator, Referral Coordinator, Office Assistant, Patient Support Associate, Patient Account Representative ect.
Tell me about yourself? (Answer as if you are in an interview)
Employment history, soft/technical skills, education.