Pre/Post Trip Inspections
Defensive Driving
Incident Reports
Safe Boarding/Fall Prevention
Wheelchair Securement
100

These need to be checked to make sure other drivers can see your signals at night or in poor weather.

What are the lights?

100

The main goal of defensive driving is to do this.

What is prevent collisions and keep everyone safe?

100

This must be completed after an accident or near-miss.

What is an incident report?

100

This is where a driver should position their vehicle when stopping to pick up or drop off passengers, ensuring safety and accessibility.

"What is as close to the curb as possible in a safe, designated location?"

100

These devices must be secured before moving the vehicle.

What are wheelchairs or mobility devices?

200

If you find a minor defect, you must do this before continuing service.

What is record the defect and report it to dispatch/supervisor?

200

This technique involves checking mirrors every 5–8 seconds and scanning ahead.

What is maintaining awareness or scanning the road?

200

Who should you report all incidents to?

Dispatch, designated supervisor immediately after the event.

200

This must always be extended for passengers using mobility devices.

What is the ramp or lift?

200

This is the safest direction a wheelchair should face when secured in the vehicle.

What is forward-facing?

300

After completing a trip, this inspection helps identify any damage or maintenance issues before the next route.

"What is the post-trip inspection?"

300

This is the recommended minimum following distance in good driving conditions.

What is 3 seconds?

300

Reports should be submitted within this timeframe.

What is as soon as possible (or before the end of shift)?

300

Daily Double Clue:

Drivers must provide this type of assistance Picking up and drop off passengers.

What is door-to-door service?

300

This is the typical number of tie-downs required to properly secure a wheelchair—two in the front and two in the rear.

What is four?

400

Proper way to document both pre-trip and post-trip inspections.

What is a Log Book

400

Adapting your driving speed and style to road and visibility conditions.

What is adjusting for conditions?

400

This type of information must be included in every report.

Hint: 5 why's

What are facts (who, what, when, where, how)?

400

Reminding passengers to do this before moving prevents many injuries.

What is fastening their seat belt?

400

Securement involves both tie-downs and this for the passenger.

What is a seat belt or lap/shoulder restraint?

500

Daily Double Clue:
This must be done immediately if you discover a major defect during your pre-trip inspection.

What is take the vehicle out of service and report it?

500

The overall practice of driving to prevent accidents regardless of others’ actions.

What is defensive driving?

500

If you witness an accident with a passenger but are not involved, you should still do this.

What is report it to dispatch or a supervisor?

500

Maintaining three points of contact reduces the risk of this.

What is a fall?

500

Improper securement may result in this during transit.

What is injury to the passenger or movement of the chair?

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