Soft Skills
Being able to get along with and complete tasks with co-workers
What is working as a team?
When going on a job interview, it is good to have a fact sheet (resume) prepared. Which is LEAST important to have on your fact sheet:
1. Personal photo
2. Personal references
3. Educational history
4. Work history with dates of employment
1. Personal photo
Asking about your race or if you have been convicted of a felony or about your family during an interview.
What is inappropriate information to ask/share in an interview?
Collared shirt tucked in, pants that fit and have no rips, neat appearance, etc.
What is appropriate attire for a job interview?
The person you should direct your questions to at your new job.
Who is your supervisor?
Being able to speak and write in a clear manner
What are good communication skills?
A permanent way of contacting you that ideally includes your first and last name and contains no nick names or non-professional words.
What is a professional email address?
Doing this within 24 hours of an interview shows enthusiasm and keeps your name fresh in the manager's mind.
What is sending/giving a thank you note?
If your start time is 4 pm, you arrive at 3:45 pm.
What is the recommended time to show up to work?
The ability to resolve an issue without consulting a supervisor.
What is problem solving or conflict resolution?
Including babysitting, mowing lawns, sports, etc. on your resume when you don't have actual paid job experience.
What are transferrable skills?
Resist this temptation at all costs on your application
What is lying or being untruthful?
Lack of eye contact, saying "I don't know," and not answering the questions asked during an interview.
What are noticeable behaviors that will not help you get the job?
Late to work, excessive phone use, using drugs/alcohol, lack of productivity, no-shows, inappropriate language, and inability to take direction.
What are common reasons for getting fired?
Being reliable, responsible, and managing your workload efficiently.
What is a strong work ethic?
This type of adult leader, like a coach, teacher, or staff member, can vouch for your good character when you do not have a past boss.
What is a professional reference?
These areas of the job application that you did not complete for can be interpreted as careless or inefficient.
What are blank spaces?
A great way to make yourself stand out once you have applied
What is going to the store in person and expressing my interest in the position?
You missed your buss this morning and will be late to work, what should you do?
Call work and explain that situation and tell them you will be late to work.
While working the register at McDonalds, Mark uses this soft skill to stay calm when a customer becomes angry and yells at him about receiving the wrong order.
What is flexibility or adaptability?
Don wants to work at a pet store, so he includes this 1-to-2 sentence statement at the top of his resume stating his goal to care for animals.
What is a resume objective?
Rudy applied for a job but didn't get it - he was in a hurry and didn't complete this crucial step to make sure the application was complete and accurate.
What is proofreading or reviewing?
Tenille interviews at Chick-fil-A, but the night before, she goes through this process and learns all about the company, giving her great answers for her interview.
What is researching the place you want to be hired?
To stand out for a job at Vallarta, Alicia visits the store during slow hours, finds the hiring manager, introduces herself and hands them her application/resume.
What is a way to make a personal introduction or improve your chances of being remembered?