Mind Mingle
AAR Hospital
Customer Service
Clinical Saga
200

Where is the headquarters of Dairyland chocolate?

Nairobi, KENYA

200

Who is the Lead Nurse for CCU?

Eudiah Kenyatta
200

On average, how many people does a happy customer tell about a good experience?

9

200

Which vitamin do we get from sunlight and is essential for bone health and immune function? 

Vitamin D

1000

Who is the oldest president in Africa?

Paul Biya of Cameroon, 92.

1000

True or False

The Newborn Unit (NBU) is located is located next Furaha ward on 1st floor

False. 

The NBU is located inside Furaha ward

1000

What’s the term for a metric that tracks how likely a customer is to recommend a company to others? 





Net Promoter Score (NPS)
 

1000

What is the normal range of resting respiratory rate for an adult?

12–20 breaths per minute

5000

Riddle: It has many teeth but it cannot bite

A Comb

5000

AAR Hospital is in which county?

Nairobi

5000

What do the initials CSAT stand for? 

CSAT stands for "Customer Satisfaction." It is a metric used by businesses and organizations to measure how satisfied their customers are with their products, services, or overall experiences.

5000

What's the Swahili name for Hepatitis B?

Homa ya ini B

10000

The body that regulates fuel prices in Kenya is called EPRA. What do the initials EPRA mean?

Energy and Petroleum Regulatory Authority

10000

In which year and month was the 1000th baby born in Furaha ward?

October 25th, 2023. It was a baby boy.

10000

How NPS is Calculated?

NPS = % of Promoters − % of Detractors

10000

What does CPR stand for?

Cardiopulmonary Resuscitation

20000

Which famous Kenyan won the 2019 and 2023 marathons with a sub-2-hour time?

Eliud Kipchoge

20000

How many organizations are under the HHI Group?

5. 

Nakasero hospital, Kampala hospital, AAR Hospital and AAR Healthcare Kenya, AAR Healthcare Uganda

20000

What is the average Net Promoter Score (NPS) for AAR Hospital for the month of September? 

62.52

20000

Which condition is known as the "silent killer"?

Hypertension

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