This section of CUV contains the address and account phone numbers.
CI (Contact Information)
We use this company to process credit cards.
PayROC
After identifying yourself, you must state this.
Call recording disclosure
A merchant was approved to skip their weekly payment, what payment category should be used.
Temp Mod - Up to 1 Week No Pay
How many CP Mods are a merchant allowed to have?
1
Accounts in a queue should be worked in what order?
oldest to newest
It takes this many days for ACH payment clearance confirmation.
3
Share you screen, search this telephone number (201) 880-7711, what is the merchant's name?
Alesandel Rodriguez
This merchant, (CID) 15236461, would like to make up a returned payment. They request for it to be taken Friday, what date should the payment be initiated?
Friday because they bank with Wells Fargo
Kapitus offers this many onboard products.
2
A merchant returned on weekly payment, what queue would their account be in?
1 - 4
A payment hit a merchant's account on Friday, what day was it initiated?
Thursday
Before disclosing information about the business to a third party, the Agent must obtain this.
Permission from the account owner
This payment frequency does not need an end date to be entered
Single Payment
The amount between the funded amount and the RTR.
Cost of capital.
This queue houses every account that was worked the day before
No Pay Main Follow Up
Go here in platform if you want to see how many remaining payments a merchant has.
Payment Plan
An agent must do this before taking a credit card number.
Mask the call.
Search CID 14295261, how many remaining contractual payments does this merchant have.
51
A public, legal notice filed by creditors in an effort to publicly declare their right to seize assets of debtors who default on loans.
UCC 1 lien
In Contract Queues under the #Owned Contracts/#Contracts column, what does AC stand for?
Associated Contracts
We do NOT process this credit card.
American Express
30 points will be deducted from your browse score if you fail to do this while working an account.
Call all associated numbers
This merchant CID 11990121 would like to make-up 10 payments (fee included). Share your screen and set up the template.
2 templates, 1 restart @ $68 and 1 single payment catch-up @ 793.80
What was this merchant's CID 13425821 cash volume in December 2023?
$65,980.90