Porting
Rebuttals
Promotions
Compliance
Problem Solving
100

two things you need to port 

What is the account number and transfer pin

100

Stuck in contract

What is Switcher payoff/$800 payoff

100

qualifies for appreciation 

Who are first responders, military, teachers, nurses/physicians?

100

talk to everybody

What is LOAS

100

picture of id 

What is manual authentication?

200

Boost transfer pin

What is call 611?

200

Not the primary

What is just checking?

200

port + new phone

What is $250 giftcard?

200

where to leave drinks and food 

What is in the kiosk?

200

Doesn’t know previous carrier login

What is reset password?

300

cancel a port 

who is AT&T porting dept

300

No sales tax money 

What is authorization hold?

300

25 Ultra TIV for 1000 off

What is 95+?

300

check in time on Saturday 

What is 9:45am

300

Don’t know how to solve

What is call your leader? 

400

number lock + T-Mobile 

What is manage add-ons?

400

Family member + different states

What is switch when activate?

400
Give phone to family member

What is tierd?

400

Churn 

What is PACT?

400

Credit lock

What is unfreeze credit borough ?

500

tmobile business +transfer pin

What is transfer pin per line?

500

Pay less 

What is building value?

500

Watch + not paid off 

What is upsell?

500
fraternizing with other vendors 

What is don't do it ?

500

AR Review 

What is CCC?

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