IT/Facilities
What is the 7Leaves guest wifi password
What is 7leavescafe24.
Where are the majority of the points in the new CUR?
What is customer service?
What type of juice is used for SH and how much of it?
What is lemon juice and 1oz?
This must be present in all holding fridges
What is a thermometer?
The info needed from the customer when the scanner isn't working._____ and_____.
What is customer ID and transaction amount?
Name the 2 Slack channels we should be updating on every shift
What is "Rincon Alignment and Rincon-1315-Peettycash"
When giving drinks out you must give it out by ___ and ____?
What is customer name and drink name?
The amount of water used for Boba warmer
What is 6L?
Hand wash sink should be at a temp of at least...
What is 100 degrees?
Auditor walks in. Who should be in the FOH and who should be taking orders on headset?
Who is the SS and the best cashier?
Why aren't we able to serve food at this location?
What is NOT ENOUGH POWER!
What are two ways of "upselling the experience"?
What is offering samples or describing the drinks to customers?
Make a SP Concentrate
What is 6L water, 1,200g SP seeds X6 = 7,200g SP seeds, 5200g white sugar, pulse 5 times for 3 seconds, mix, taste test, label.
How do we properly defrost macarons and what is the total amount of time needed for products to cool? (hint: its the same answer for both)
What is place the macarons in the walk in fridge for 6 hours and 6 hours total cooling time?
You notice something is broken and beyond fixing. What should you do?
What is telling Quis to replace or submit tickets?
The Eversys screen is lagging. How would you troubleshoot?
What is turning off the Eversys for 10 seconds, then turning it back on.
What two things must be said at the end of a transaction?
What is "anything else I can get for you & thank you"
Make a Rio Rosa Pitcher prep
70g Lime concentrate, 40g lime juice, 135g white sugar, 420g black & white condensed milk.
To calibrate a thermometer, it must reach this temp before use.
What is 32 degrees?
A customer is causing chaos or making other customers feel uncomfortable. What two contacts should you call?
Who is Quis and non-emergency chino hills police line?
What are the names of the 3 IT Dudes
What is something we consistently miss on every audit, and what is the disciplinary action for the next time we get this marked down?
What are "Labels and Redbook entry"
Make the Milk base for Spanish Latte
What is 725g Vinamilk, 2% milk to 1.5L, mix, pour to 3L mark, taste test, label for 2 weeks
What are we allowed to store above the ice ches?
What is absolutely nothing?
Customers are abusing the redemption policy, _____,______, and______. What should we NOT do.
Who tf is Stella, Denise, Eileen, and NOT SERVE THEM or MAKE THEM PAY.