Customer Service
What is the 7Leaves guest wifi password
What is 7leavescafe24?
What bills do you mark with the money marker and how can you tell it's fake?
What is $20 and up, marker will turn brown/black? (NOT INVISIBLE)
How do you make a SS
What is tick 2 SP, ice to rim 2, SH top off?
What is the difference between C2 and C1?
What is sweet and creamy, stronger and bolder?
How do you make a SP Pitcher and when does it expire?
What is 1125mL SP concentrate and filtered water to 3.5L, 24 hrs?
When giving drinks out you must give it out by ___ and ____?
What is customer name and drink name?
How do you properly defrost macarons?
How do you make a Black and Tan
What is tick 2 JMT and tick 3 CB?
Are our macarons gluten free?
What is yes, they are made of almond flour?
How do you make a single batch of sea cream and when does it expire?
What is 32oz heavy cream & 4tsp(1tbsp,1tsp) sea salt at speed 6 for 4-7 min, 24 hours?
What two things must be said at the end of a transaction?
What is "anything else I can get for you & thank you"
When should you change gloves and what is the proper procedure?
What is after every cash transaction, toss gloves, wash hands, put on new gloves?
How do you make a Barney, Tiger, and Hulk?
What is Half TR/MB?
What is Half TT/CB (NO H&H)?
What is Half MB/CB?
What are the milk teas we can make hot?
What is MB,TR,JMT,MST,MOAT, Matcha Latte?
How do you make a BC pitcher and when does it expire?
What is 1L ice into big pitcher, 200g dark roast ground on auto drip, 2.5L boiling water (500mL, 1L, 1L), 1.5 cups fructose, ice to 3.5QT, stir till dissolved, taste test, label EOD?
Customers want their mobile app points because they forgot to scan or the scanner wasn't working. What 3 items do you need from them?
What is the Customer Name, Mobile ID, and transaction amount?
What should you ALWAYS offer to customers EVERY transaction?
How do you make a regular and a large Caramel Macchiatto?
What is 2 pumps of caramel around the cup, 3oz of H&H, rim 3 ice, 5oz of espresso?
What is 3 pumps of caramel around the cup, 4oz of H&H, rim 3 ice, 6oz of espresso?
Which drinks can we make Non-Dairy?
What is OMT/AMT, TT/GTT, All Lattes, DD, BC, JT?
How do you make a Reg MST ezswt + xmatcha - i (NOT using matcha pitcher)
What is soy milk to rim 1, 3 scoops of matcha, mix, soymilk top off?
List 5 Downtime tasks in FOH
What are Bathroom checks, sweeping, sanitizing tables, realigning chairs, restocking macarons/lids/straws/napkins, cleaning windows, making drink carriers/macaron boxes, sanitizing countertops?
What is the proper procedure for receiving gift cards?
What is staple the gift card to the receipt, write void on the card in sharpie, and place in designated blue baggy?
Silver Jasmine:
What are the 3 brew times?
What are the 3 sugar levels in grams?
What is 3 min, 4 min, 5 min?
What is 10g, 15g, 20g?
What do you do if a customer accidentally places their order at the Shoppes location and wants to pick it up at Rincon?
What is charge the customer for their order, let them know we will call the Shoppes location to refund their order?
How do you make a Regular C2 -i + xpour +ezswt?
What is 1oz hazelnut, 2oz espresso, rim 2 CB, SC, cocoa?