True or False
The Front Desk can print off IAF Forms for EBT Cards.
False.
The benefit worker is the only one allowed to now print off the IAF.
How long does it take to process a Crisis Application?
It takes up to 48 hours to process a Crisis Application.
When do we check the pouch box?
Every Monday, Tuesday and Thursday.
A Internal Action Form is good for 7 days.
False.
It is only good for 5 days. After that a new one needs to be printed off and the old one has to be shredded.
You have a client come in and they want information on becoming a caregiver.
You have them sign in and contact the Intake worker for Services.
How long does a PIPP Application take to process?
It can take up to 30 days.
How old do you have to be to sign your own Snap Application?
You have to be 18 years old.
How long does a Medicaid Application take to process?
It can take up to 45 days.
Do you accept the Voter Registration Forms if a client turns them in?
Yes, we can accept them, and we will drop them off at Fluvanna Voter Registrar Office.
You have a client call in and wanted to speak to a supervisor over Benefits what do you do?
You need to look up the client to see who the case worker is and verify all information is correct then you can direct them to the proper Benefit Supervisor.
When does Cooling Start and End?
It starts June 15th and it ends August 15th.
How long does a childcare application take to process?
It can take up to 30 days to process.
When does Fuel Assistance Start and End?
It starts the second Tuesday in October, and it ends the second Friday in November.
When does Crisis Start and End?
It starts November 1st and it ends on March 15th.