Your Role as a Manager
In 10 seconds, what does SMART stand for in SMART goals?
Specific, Measurable, Achievable, Relevant, Time Bound
What are the four foundational communication skills?
Listening, Acknowledging, Clarifying, Summarizing
What are the three components of SLII?
Goal Setting, Diagnosis, Matching
What is the feedback acronym and what do the letters stand for?
Situation, Impact, Action
Who is the CFO of Cambridge Associates?
Pamela Boone
In under 30 seconds, identify the CA value(s) that are missing:
Be Bold, Kindness Matters, Collaboration Wins, Clients First
Seek Truth and Own It
“How do these challenges compare to what you have experienced in the past with this client?” Is this a probing question or an open-ended question?
Probing
Development level is a combination of what two factors?
Competence and commitment
What are the two types of feedback?
Reinforcing and Corrective
In less than one minute, spell CA backwards.
setaicossA egdirbmaC
What does the acronym LEAD stand for?
Lead
Evaluate
Align
Develop
What is the first rung on the Ladder of Inference?
Select data
Which development level has moderate to high competence and variable commitment?
D3
What are the three components of the opening of a coaching session?
Purpose, Benefit, Test
Beside Massachusetts, name all the U.S. states that begin with the letter M in one minute.
Maryland, Maine, Mississippi, Missouri, Minnesota, Michigan, Montana
What skill is responsible for producing key results – management or leadership?
Management. Leadership is responsible for producing useful change.
What’s the term for using a high degree of advocacy and low inquiry?
Explaining
Which development level needs good questions about the work being done?
D3
What is the name of the feedback model that cares personally and challenges directly?
Radical Candor
What year was Cambridge Associates founded
1973
What are the three elements of the performance cycle?
Development planning
Setting goals
Formal review
According to DiSC, a culture defined by this personality type risks burnout and over-competiveness.
Dominant
What supervisory style does S3 provide?
Supporting
What does the acronym GROW stand for?
Goal, Reality, Options, Way Forward
What is the name of the other LEAD trainer down the hall?
Gina Lucente-Cole