8 Wastes
Excess products and materials not being processed
Inventory
A Japanese term that means "the actual place"
Gemba
Identity and eliminate hazards for a zero accident and injury free workplace
Safety
The "musts" of a product or service
Requirement
More work or higher quality than is required by the customer
Excess- Processing
A schematic representation of the current process
Process Map
A place for everything and everything in its place
Set in Order
A desire or an expectation for a given product or service
Need
Not using people's talents, skills & knowledge to their full potential
Non-utilized Talent
Activities that consume time and resources but do not directly contribute to satisfying the customer's requirements.
Non-Value Added Activity
Separate needed tools, materials, instructions from unneeded
Sort
VOC method that is cost effective however has a very low response rate
Surveys
Efforts caused by rework, scrap and incorrect information
Defects
A visual tool used to analyze and improve the flow of processes.
Spaghetti Diagram
Make it a habit
Sustain
A group of people are called together in one conference room and discuss a specific topic
Focus Group
Unnecessary movements by people
Motion
The type of flowchart that is used when processes have multiple stages, work across multiple departments, or have categories of separation.
Swimlane Flowchart
Conduct a cleanup campaign
Shine
They are considered Management, Employee(s), or any Functional Department in your organization
Internal Customers