Six Sigma Principles
Six Simga's approach focuses on reducing this.
What is variability?
This phase of DMAIC focuses on implementing and testing solutions.
What is Innovate/Improve?
This is monitored by a control chart.
What is stability?
This concept explains why one customer may choose a $20 burger over a $7 burger
What is value?
Takt is the German word for this.
What is "beat" or "rhythm?"
The engineer who created Six Sigma at Motorola.
Who is Bill Smith?
The first phase in DMAIC, defining the problem and goal.
What is Define?
The three main horizontal lines on a Control Chart.
What are the Upper Control Limit, Lower Control Limit, and Median?
Any activity that uses resources but does not add value for the customer.
What is waste?
Takt time ensures production matches this.
What is customer demand?
This statistical measure is also known as standard deviation in Six Sigma.
What is sigma?
The second phase of DMAIC, focused on data collection.
What is Measure?
Data points outside these limits indicate a process that is out of control.
What are control limits? or What are UCL and LCL?
This concept focuses on continuously improving processes by making small, ongoing changes over time.
What is Kaizen?
This production strategy requires materials and products to arrive exactly when they are needed, not before or after.
What is Just In Time (JIT)?
Lean focuses on efficiency, while Six Sigma emphasizes this.
What is quality?
This phase of DMAIC focuses on identifying patterns and relationships in data.
What is Analyze?
Control Charts help monitor this aspect of production quality.
What is process variation?
This waste occurs when products are made faster than customer demand requires.
What is over-production?
By mapping the movement of people or materials, this tool helps reduce wasted motion and improve efficiency.
What is a Spaghetti Diagram?
Six Sigma aims for this confidence level in defect reduction.
What is 99.7%?
The final phase in DMAIC, used to monitor results.
What is Control?
These are represented by the acronyms VOB and VOP.
What are the Voice of the Business and Voice of the Process?
In Lean, this term refers to any activity that consumes resources but doesn't benefit the customer.
What is non-value-added activity?
This principle in Lean focuses on designing workstations in close proximity to minimize movement and streamline production.
What is cellular manufacturing?