Library Services
Is the library open on weekends?
Yes, during Fall and Winter term (Saturday, 12 PM to 4 PM).
This is the cost of this service and who can access it.
Free and open to all NorQuest students!
Where is the Service Desk?
Back/northeast corner of the Learner Centre
Where is the Learner Centre located?
On the second floor of the Singhmar Centre for Learning!
What is the library's email?
library@norquest.ca
False - the library lends and borrows items but we do not sell them to you. The Core (formerly the NorQuest Bookstore) is the place to purchase books.
These are the courses that the tutor-coaches can help you with.
All of them!
True or false - they can reset your password if you forget.
True - the Service Desk staff can reset your password. You can also sign up for password recovery yourself!
When did the Singhmar Centre for Learning open?
September 2017
What do you need to borrow items from the library?
You need your library barcode (at the bottom of your student ID card, starts with 138) OR a government-issued photo ID.
Where can you find the current hours of TACS?
on their website or on the whiteboard by their service desk!
True or false - Service Desk can help you with issues with the hardware of your computer.
False - Service Desk can assist with technical issues and software, but not the actual computer parts and items.
How many different services/departments can be found inside the Learner Centre?
4 - includes Library Services, Tutorial and Academic Coaching Services, Assistive Technology, and the Service Desk.
How can you ask a question to a librarian?
You can email the library OR book an appointment with a librarian for research and citation help - visit the library's website for more info.
What are all of the different ways you can contact the library?
Phone (780-644-6070), Text (587-600-0084), Live chat (on our website), Email (library@norquest.ca), Social media (@norquestlibrary)
True or False: this service can proofread your assignments before you hand them in.
False - the tutor-coaches cannot proofread or edit your assignments on your behalf.
True or false - you can download Microsoft Office 365 for free.
True - while you are a student at NorQuest, you can download Office 365 for free!
How many student computers are available in the Learner Centre?
80
What services does Assistive Technology offer?
Sign language interpreting, technology to help you with your classes (like screen readers), learning supports and weekly coaching sessions, and more!
How many Alberta libraries does NorQuest Library share resources with?
17 - through our NEOS consortium, you can access resources from other post-secondary and health libraries throughout the province.
True or false: We only help with course content.
False: we can also help with academic skills that can help you become a more successful student!
These are the open hours for Service Desk:
8 AM to 7 PM MST, Monday to Friday; 12 to 4 PM Saturday; closed Sundays and holidays.
How many items (books, DVD's, eBooks etc.) does the library own?
Nearly 454,000! This includes physical and digital/online items.