Safety First, Snacks Second: Code of Conduct
Welcome to the Raptor RIC4 Facts
Wait, What Does That Mean Again? Acronyms
Day 1 Mindset - All Things Onboarding
Types of Defects
100

According to the Ambassador Code of Conduct, what is the minimum MyPerformance Score required to be eligible for the Ambassador program?

"Great" or "Exceptional"

100

When was RIC4 founded?

October 2023

100

GTDR

Global Trailer Dock Release

100

coding for onboarding


TROR

100

NME

Occurs in stow when an AA is not following SW. The camera is not certain where the item is stowed because the AA went in and out of more than 1 bin.

200

Name any TWO pieces of required PPE that Ambassadors must wear while on the floor according to Safety Standards.

safety shoes, gloves, hard hats, vest, and/or ear plugs

200

How many associates are in the building? 

2,773

200

DPMO

Damages per million opportunities

200

whats required to get your badge

Government issued ID

200

PIM


Pack Item Missing
Occurs when an AA marks an item missing that is later found 

300

According to the In Process Training Requirements, how frequently must Ambassadors check for Associate understanding during training, and what are TWO methods they can use to do this?

every 20-30 minutes or as needed, using verbal questioning and/or process demonstration

300

RIC4 uses two types of AFE systems. One is a 3.5 type. What is the other type?

P2R


300

IRDR

Inventory Record Defect Rate

300

reasons people can be turned away

No ID, inappropriate dress code 

300

PEI

Pick Error indicator 

400

what are some reasons an amb can be suspended or removed

Behavioral, Productivity, Quality

400

RIC4 has 291 of these total on-site, with 239 designated as parking spots. What are they?

yard slips

400

SLAM

Scan, Label, Apply Manifeest

400

language test

If a new AA shows signs that there is a language barrier during onboarding we partner with pxt and they do the language test - only 2 weeks to do

400

PC99

Happens when a stower "drops" their tote opposed to marking it empty

500

what is the score needed on the skills assessment 

80%

500

How many total dock doors does RIC4 have, and how many of those are designated for outbound operations?

52 total dock doors with 37 outbound dock doors

500

AFE

Amazon fulfillment engine

500

purpose of hazmat test

To check for understanding- of basic hazmat SW

500

SIPS

Simple Inbound Problem solve

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