Tax Attack
Totally Titles
Perfect Payoffs
Potpourri
True or False
100

The Fee code for property tax

What is FAX?

100

The document GMF sends with a title to allow the payoff party to transfer ownership

What is Bill of Sale?

100

The individuals we can provide a lease payoff too

Who is Authorized individual (Customer/Spouse) and GM dealers?

100

The Termination type if a vehicle is turned in 31+ days to maturity

What is Early Termination (ET)?

100

The Disposition Fee is a fee that covers the cost of preparing a lease vehicle for resale

What is True?

200

The fee a customer is charged when registering their vehicle in the state of KY

What is Kentucky U-Drive It Fee?

200

The document required for a Lease customer to renew registration in the same state

What is Power of Attorney?

200

The documents we must always send when providing a payoff

What is Purchase Option Letter/Lease Purchase Option Quote?

200

The order of Posting Logic

What is past due payments, current due payments, property tax, fees, future due payments?

200

An odometer statement is sent to the customer 4 months before maturity

What is False?

300

The Property Tax Rendition States

What is Arkansas (AR), Missouri (MO), Texas (TX), West Virginia (WV)?

300

The website a customer can request a duplicate title if they've lost the one we originally released

300

The quote we have to advise about sales tax when providing a Lease payoff

What is "This payoff does/does not include sales tax?"

300

Backed by GMF that allows customers the opportunity to finance directly with GMF

What is Mode?

300

The customer will know their liability once the vehicle is turned in to the dealership

What is False?

*The account will be finalized after turn-in.

400

The amount of time an abatement can take to complete

What is 1-3 months?

400

The email address a customer can send a Personal Plate Retention Request to

What is gmfpersplate@pdpgroupinc.com?

400

The first thing we must check for before providing a CB payoff

What is Non-Direct Sale State?

400

The process of transferring a lease from a current lease holder to another qualified individual

What is a Lease Assumption?

400

The customer liability detail hyperlink is the most accurate for how much the customer owes if they are making payment on their final bills

What is True?

500

The process of transferring sales tax previously paid to an upfront state over to a monthly billed state

What is Reciprocity?

500

The Title release documents

What are Title Instructions (address to mail title to), Odometer Statement, Damage Disclosure (IA, MN, NY, NC)?


500

Where a payoff must be received to be systematically posted as a payoff

What is the lease payoff mailing address?

GM Financial Leasing

Attn: Treasury Operations  
P.O. Box 99606
Arlington, TX 76096


500

This program allows customers to receive up to $1000 reimbursement for eligible, adaptive equipment installed in a leased vehicle

What is GM Mobility Reimbursement?

500

Non-GM Dealers can get a payoff without customer authorization on a lease account

What is False?

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