Types of Hotels and Motels
Offers wide selection of room types, amenities, facilities, and services
What is hotel?
Group of prospective customers that share common characteristics.
What is target market?
Their guests are budget-conscious and ultimately, want convenience.
What is motel?
A company nurtures long-lasting, positive relationships with their clientele
What is customer relations?
Dormitory style and inexpensive.
What is hostel?
How companies determine the target market
What is market segmentation?
Guests who want to visit scenic locations and enjoy all-inclusive accommodations.
Businesses and their employees support customers and answer a range of duties, providing the best experience for clients
What is customer service?
All-inclusive vacation
What is resort?
The four criteria of market segmentation
What are geographics, demographics, behaviour, and psychographics?
Travelers who will be staying in one location for extended periods of time.
What is extended-stay hotel?
To enhance brand image, boost customer loyalty, and create brand advocacy, which creates profitability.
What is the purpose of customer relations?
Guests are looking for rooms with kitchens, living rooms, and bedrooms.
Unfamiliar with technology, resistant to customer feedback, cold, and disrespectful
What is poor customer service?
Offers both rooms and meeting space
Young adult travelers looking for on-the-go, short stays.
What is hostel?
Online software that answers FAQs 24/7
What is chatbot?