A service approach focused on Learning, Inclusion, Friendship, and Employment.
What is L.I.F.E.?
Something a person wants to work toward or achieve.
What is a Goal?
Hands-on support where staff actively assist the person.
What is Direct A support?
A small adjustment to supports when something isn’t working well.
What is a Tune-Up?
The process of learning about a person’s strengths, interests, needs, and goals.
What is Discovery?
The planned actions and supports used to help a person move toward their goal.
What is a Service Strategy?
Support focused on coaching, prompting, or building independence.
What is Direct B support?
Looking at whether support is actually improving someone’s life.
What is reviewing Difference?
The specific change or outcome a service is meant to support in someone’s life.
What is an Intended Difference?
A plan that outlines when and how often support is provided.
What is a Service Schedule?
Supporting a person to build skills, independence, and self-belief.
What is Strengthening Capacity and Confidence?
Comparing what was planned with what is really happening.
What is the difference between Intended and Actual Difference?
The meaningful change that occurs for a person as a result of support.
What is Difference?
A review of whether support is creating meaningful change for the person.
What is Difference Reflection?
Helping build natural relationships and community connections outside of paid staff.
What is Strengthening Informal Supports?
Thinking back on experiences to learn and improve.
What is Reflection?
The natural ups and downs in a person’s life, energy, progress, or needs.
What is Ebb and Flow?
A process where a person reflects on their own learning, feelings, and growth.
What is a Self-Reflection Assessment?
A brief conversation or review to see how things are going.
What is a Check-In?
Making changes to better meet a person’s needs and goals.
What is Service Improvement?