Commu
nication
Body and mind
Human
Relations
Resilience
Misc.
100

A gesture, look, or aspect of the face is referred to as...

Facial Expressions

100

What is the technical term for bad breath?

What is Halitosis

100

The psychology of getting along with others is referred to as...

What is Human Relations 

100

What is one of the most effective ways to lose trust at work

Tell half truths, seek personal gain above shared gain, withhold important information, be closed to the ideas to others, act inconsistent 

100

The body is made up of____ water

2/3rds

200

What is one way to prevent no show clients?

What is make a reminder call ahead of time

200

Explain what public hygiene and personal hygiene are

What is Public Hygiene is the health if the community

Personal Hygiene is maintain your own cleanliness and health

200

What are the 2 types of respect 

What is self respect & mutual respect

200

What is one of the most effective ways to build trust at work

What is stick to standards of ethical behavior, communicate in open honest ways, show respect for the ideas and beliefs of others, focus on shared mutual beneficial goals, do the right thing regardless of personal risk

200

What is the recommended dietary allowance for calories (for both men and women)

What is men 2,300-3,000


Women 1,900-2,200

300

In a work place practicing good manners is referred to as:

What is Professional Etiquette

300

Bending your wrist frequently, pinching or gripping with force and repeating a motion over and over are the main causes of:

What is Tendonitis and Carpel Tunnel Syndrome 

300

Moral principles and values are referred to as

What is Ethics

300

The ability of a substance or object to spring back; the capacity to recover quickly from difficulties

What is Resilience 

300

How old does you have to be to have your life time license? How long do you have to work to get it?

What is 55 years old working for 20 years

400

5 elements of good listening habits include: 

What is focused attention, responding, repeating, paraphrasing, and questioning

400

What is ergonomics

The science that looks at how the body movements and positions work and the conjunction with tools and equipment and the effects they have on health and comfort

400

What are the 4 strategies to demonstrate respect at work?

What is Be courteous, be considerate, be sensitive, be interested

400

____ shape the events of our lives, show our character, and create our future

What is life choices

400

Almost all food contain mixtures of energy nutrients___, ___, and  ___

Carbohydrates, fats, and proteins

500

Name 4 out of 6 controversial topics to avoid during client discussion:

What is Religion, politics, personal problems, other clients behavior, workmanship of other staff or competitors, information shared with you in confidence. 

500

What is an example source of vitamin K

What is cabbage, cauliflower, leafy green vegetables, cereals and/or soy beans

500

What is the R-E-S-P-E-C-T chart?

What is Reliability, Enthusiasm, Sincerity, Persistence, Emotional Balance, Consideration, Trustworthiness

500

Name 4 of the 6 trust busters

What is Gossip, Insecurities, inconsistency, poor work ethics, self absorbed behavior, lack of courage 

500

What is Mrs. Bounds full name?

Kimberlee Ann Bounds

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