LO1
Name all 5 individual rights
Choice
Consultation
Confidentiality
Protection from harm and abuse
Equal and fair treatment
The three main values of care are
Maintaining confidentiality
Promoting individuals rights and beliefs
Promoting equality and diversity
Difference between indirect and direct discrimination
direct discrimination - treating someone unfairly based on a protected characteristic
Indirect discrimination = A rule which unfairly impacts on one particular user group
5 ways of observing good personal hygiene
Tie back or cover hair
Cover open wounds
Remove jewellery
Remove nail varnish
Wear appropriate protective clothing
Wash hands properly and regularly
Show and brush teeth regularly
Dispose of tissues and antiseptic wipes properly
3 examples of social care setting
Support group (AA)
Retirement flats
A breakfast club
Foster care
Community centres
Homeless shelters
5 types of information that a service provider must ensure is up to date
Opening hours
Phone number
Email address
Staff and roles
Location
The difference between promoting equality and diversity
Equality = enabling all individuals to have the same rights, access and opportunities
Diversity = The recognition that everyone is different and has different needs
Give 3 key aspects of the Children Act
Protect all children
ECM
Encourage partnership working
Paramountcy principle
Consulted
Advocate
Created children commissioner
what is the difference between a safety procedure and a safety measure.
Give 2 examples of each
Safety procedure = A set of actions
Safety measure = One specific action
3 examples of Social effects of not applying the values of care
Feeling isolated
Being lonely
Inability to make friends
Behavioural Problems
The 4 steps of effective communication
Patronising - Don't be
Adapt language
Understood
Listen
Give 6 of the early years values of care
Paramountcy principle
Working with others
working in partnership
Ensuring equality
Ensuring confidentiality
Valuing diversity
Encourage learning and devlopment
Providing a safe and healthy environment
Practising anti discrimination
Give 4 aspects of the Data Protection Act
Accurate and up to date
Not kept for longer than necessary
Processed fairly and lawfully in line with the rights of individuals
Only used for the purposes intended
Secured
Kept within the UK
Four different security measure
Checking external entrances are locked and monitored
Monitor keys (so that only appropriate people have them)
Security pads on doors
Window locks
Reporting concerns to managers
Identify staff and visitors (ID badges)
4 factors you should consider before moving a heavy item
Is it a one person job?
Does it need to be moved?
Are you trained to move it?
Is the path clear?
Do you require specialist equipment?
How do you challenge discriminatory behaviour
At the time
Afterwards through company policy
Through long term proactive campaigning
Why is it important to apply the values of care
Clear guidelines
standardisation of care
Improve quality of care
Improve quality of life
Give 4 ways service providers can ensure the safety of care practitioners and service users at work
Carry out risk assessments
Have regular fire drills
Carry out equipment checks
Provide staff with PPE
Provide staff training
5 ways to reduce spread of infection through good food hygiene
Store food correctly
Prepare using different coloured boards
Wash equipment thoroughly
Wash hands
Do not cough or sneeze on food
Wear a tabard and a hair net
Difference between fair and equal treatment?
Equal = Treating everyone exactly the same
Fair = Giving people the extra help that they require
What is an advocate?
Name 3 service users who are most likely to need one
Someone who speaks on your behalf
Children, People with dementia, people with impaired mental capacity, people with a disability
What happens if the values of care are not applied
Physical
Intellectual
Emotional
Social
4 key aspects of the Mental Health Act
Aims to protect those at risk to themselves or others
Mean that people at risk can be taken to a place of safety for assessment
Set out a process to detain a person with a mental disorder (sectioning)
Provides a definition for mental illnesses
Sets out safeguarding for people being detained
Gives rights to those with a mental illness
6 ways to observe general cleanliness
wipe surfaces
Change bedding and towels
Empty bins
Clean bins
Mop floors
Clean bathrooms
4 ways of maintaining confidentiality
Keeping files locked away
Computers password protected
Not discussing service users in public places
Not gossiping about service users with friends or family
Only sharing information on a need to know basis