Features
This is mailed out after a manufacture's warranty has expired and the customer's tool no longer works.
What is a gift card? (Merchandise Credit)
The price a customer pays to take home an LPP brochure.
What is free?
LPP is the abbreviation for this
What is Lowe's Protection Plan?
What is LowesU?
Not Quite! 1 per shift.
What is the cashier goal when it comes to selling LPPs?
The customer pays full price in store, then submits their receipt to service advantage for reimbursement of 50% of the retail price of an accessory. i.e.: grill cover
What is Keep it Running Reward?
Item number: 938078. A 3 year, 2 kitchen appliance package.
What is $179.94?
These people are responsible for ensure that our customers know about LPP
Who is everyone?
These quick reference documents are small and provide a brief overview of the program.
What are pocket cards?
He He! 50%
What is the Sales Specialist goal for Major Appliance LPPs.
This is now covered for power tools. i.e.: a customer drops their drill.
What is accidental damage?
Item number: 928997. A 2 year replacement plan for a $450 vacuum.
What is $59.97?
This is the name of the insurance company that backs Lowe's Protection Plans
What is Assurant?
One of the two store LPP captains.
Who are C.L. and Wes?
Just kidding! This is the name of the organization that supports Lowe's Protection Plans.
What is Service Advantage? (Assurant)
This is the maximum amount of loss for food covered under a Refrigerator EPP.
What is $300?
Item number: 938079. A 5 year, 2 piece laundry package.
What is $249.94?
The speedy number that can be dialed from any store phone to reach service advantage
What is *299?
Under departments, this link will provide vast arrays of information about these programs.
What is "Lowe's Protection Plans?"
What are the daily 5?
After the extended warranty has ended on a major appliance, service advantage will reimburse this amount, within 60 days.
What is 30%?
The feeling of knowing your product is covered when it stops working.
What is priceless? (Free)
Customers are not allowed to purchase an LPP for a major appliance when they are doing this
What is using Progressive Leasing? (LTO)
What is 888-77-LOWES? (888-775-6937)
Got Ya! What is the name of our North Division LPP Manager?
Tracy Fox