Cloud Basics
Cloud Architecture
Cloud Providers & Services
Customer Conversations
Datadog Products
100

Instead of owning servers, companies rent compute resources over the internet.

What is the cloud?

100

Instead of one large application, this architecture splits apps into smaller services.

What are microservices?

100

The three largest cloud providers are AWS, Azure, and this one.

What is Google Cloud?

100

This question helps uncover if a prospect is using AWS, Azure, or GCP.

What is “Which cloud provider are you using?”

100

This Datadog product is used to monitor infrastructure metrics like CPU, memory, and disk.

What is Infrastructure Monitoring?

200

This is the main benefit of cloud that allows companies to avoid large upfront hardware costs.

What is cost efficiency or OpEx vs CapEx?

200

This service allows users to run code without managing servers

What is serverless?

200

In AWS, this service provides virtual servers.

What is EC2?

200

This is the best follow-up to “We’re in the cloud” to uncover complexity.

What is “How are you managing visibility across services?”


200

This product helps developers trace requests across distributed systems.

What is APM (Application Performance Monitoring)?

300

This cloud benefit allows companies to adjust resources up or down instantly.

What is autoscaling

300

Containers are commonly managed by this orchestration platform.

What is Kubernetes?

300

This type of cloud deployment combines on-prem infrastructure with public cloud.

What is hybrid cloud?

300

This objection: “We already have monitoring tools.”

What is “Are those tools integrated or siloed?”

300

This Datadog feature collects and searches logs in real time.

What is Log Management?

400

This is the tradeoff companies make when they give up control of physical infrastructure for flexibility.

What is less control or shared responsibility?

400

This cloud concept means you only pay for resources while they are actively running, not when idle.

What is consumption-based pricing?

400

This term refers to using multiple cloud providers at once.

What is multi-cloud?

400

This question uncovers pain tied to outages or downtime.

What is “How do you detect and resolve incidents today?”

400

This product monitors frontend user experience and performance.

What is RUM (Real User Monitoring)?

500

This is often the biggest business driver for moving to the cloud: faster delivery of applications.

What is speed or agility?

500

This happens when containers are short-lived and frequently replaced, making tracking difficult.

What is ephemeral infrastructure?

500

This cloud service model includes tools for developers to build apps without managing infrastructure.

What is Platform as a Service (PaaS)?

500

This is the ultimate goal of discovery in a cloud conversation.

What is identifying pain and business impact?

500

This security-focused product detects threats and misconfigurations in cloud environments.

What is Cloud Security

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