Management
True or false? New managers are usually properly trained before entering the position.
False! New managers get no training about 85% of the time (according to brianrollo.com).
True or false? Organizing and keeping meetings on schedule is important in every country.
False.
Operations managers are primarily concerned about ________.
If you were a manager and had to trim the budget, which of these could you probably cut without hurting your team members too much?
a) equipment upgrades
b) salary/benefits
c) training opportunities
a) equipment upgrades.
Name one thing managers are responsible for doing.
Organizing
Planning
Leading
In a centralized system, who makes the decisions?
- People closest to the problem.
- A few select people at the top of the food chain.
A few select people at the top.
Human Resources (HR) Managers are primarily concerned about ________.
People!
Americans who are disengaged with their jobs cost the U.S. about $_________ every year in lost productivity.
a) 300 billion
b) 500 billion
c) 200 billion
b) 500 billion
Which of the following is a characteristic of a good manager?
- Has worked for many years
- Has experience in marketing
- Good at designing
- Good at communicating
Good at communicating!
In a ____ organizational structure, the owner of the company usually has more responsibility because there aren't as many departments for employees to go through to get to him/her.
In general, what is a business's most valuable resource?
Employees.
At some point in their career, ___% of US adults have left a job to get away from their manager and improve their overall life.
a) 50%
b) 35%
c) 20%
a) 50%
You found a huge error in a report that is going to the president of the company shortly. You know who created the problem. What should you do?
Doesn't matter who's fault it is; just fix the problem right away.
If you have a lot of employees and departments, you'll probably want to go with this type of organizational structure for your business.
Tall.
Idea
Be a good manager! Studies show that employees who have good managers show up to work ___% more often than employees who don't.
a) 25%
b) 40%
c) 20%
b) 40%
You own a company. You have identified a safety issue with one of your products. The company could lose a huge amount of money if customers find out about the problem. What should you do?
Immediately recall the product.
- Learn how to say "Good morning" and "Thank you" in their language
- Make an effort to learn about their culture
- Dress appropriately
- Do some research, and figure out what's appropriate to do in a business meeting
Why do companies do evaluations on employees?
To make sure they're doing their job and adjust their salary.
Facts don't lie. According to brianrollo.com, 87% of employees think the leadership of their organization doesn't do (this) effectively enough.
a) Provide benefits
b) Spend money
c) Communicate
c) Communicate