Mindset Shift / Building Trust
Staff are afraid of the consequences of not following the manager is a type of what power?
What is Coercion?
The "O" in OARS stands for what?
What are Open-Ended questions?
What does the "C" in COBRA stand for?
What is Consolidated?
The generation of new ideas that are both novel and useful for improving the efficiency or effectiveness of an organization is called what?
What is creativity?
Improve student retention by 10% is an example of what?
What is a SMART goal?
Your success does not depend solely on you, but the work of your team.
What is the mindset shift?
EI stands for what?
What is Emotional intelligence?
Who has access to paid holidays?
Another word for creativity is what?
What is innovation?
The "R" in SMART represents what?
What is Relevant?
Staff doesn't care one way or the other is what type of Buy-In?
"Should traumatized youth be forced to wear masks in schools" is an example of what type of question?
What is Leading?
What does the "N" stand for in GINA?
What is Nondiscrimination?
The M in the SCAMPER method stands for what?
What is Modify?
"The goals we establish affect our achievements" is a part of what framework?
What is Goal Setting Theory?
Making decisions is an example of what?
What are Leadership Skills?
Daniel Goleman, leader of emotional intelligence co-founded what Chicago Based institution?
What is CASEL?
An employee consistently misses deadlines. Should they be issued a Performance Improvement Plan or a be written up?
What is a Performance Improvement Plan?
In the elephant / rider metaphor, the elephant represents what?
What are our emotions?
Giving feedback is not intended to "fix" but to what?
What is Illuminate?
What is one principle of influence without exercising authority?
What is:
1. See others as potential allies
2. Clarify your goals - what you want
3. Determine what the other person wants
4. Determine what value you can give the other
5. Determine whether you have a relationship foundation for exchange
6. Select a basis for exchange and begin exchanging until it is reciprocal
Name one quadrant of the four-quadrant model of emotional intelligence.
What is:
Self-awareness
Self-management
Social awareness
Relationship management
Where can you find this phrase: Urban Initiatives is committed to upholding both the letter of the law and the spirit of the law?
What is the Code of Ethics?
Phase One of Change Management is what?
What is Prepare the Soil?
What is:
Specificity
Challenging
Commitment
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