Conversion
What's the name of the article you would need to pull up if the Loyalty number is not showing in SUN?
VSE Add or Edit a Marriott Bonvoy Number in Sun
Where in SUN you could find the information about the Marriott Bonvoy Promos offered to the Owner?
Under Document Administration comments:
KA: VSE Marriott Bonvoy Promo Points
True or False: Lock-off Owners can assign the entire lock-off or a portion of the lock-off.
True
KA VSE Weeks Interval Assignment Procedure
What's the information you need to type in the payment notes field?
- contract #
- wk# or pkg #
- Interval acct# on the VOI
KA VSE Interval Late Assignment
What's the Knowledge Article if the RCI member number is not listed in SUN?
VSE Add an RCI Account in Sun
Select all the True statements:
a) Executive Owners can't convert every year
b) Chairman Owners get a 10% bonus Bonvoy Points
c) EXEC, PRES and CHAIR Owners have the benefit of converting StarOptions as early as 10/01 the year prior
d) Weeks with Restricted StarOptions are not eligible for conversion
e) Bonvoy Points acquired through a conversion may not be used to book a reservation at MVC / VSE properties
True: a) d) & e)
VSE Weeks Conversion to Marriott Bonvoy Points
Mr. William Bradley Pitt bought a VOI back in 2023 and his FYU is 2026. He called today and purchased 2 Bonvoy Promos with you and paid $1,875 US per promo. What would be your documentation?
KA VSE Marriott Bonvoy Promo Points
What is the deadline to assign a week with Interval International and how early can assignments be completed?
The deadline is 12/31 of current year and they can assign as early as January 1st of the year prior.
What is the department that will complete the VOI assignment with Interval International?
Membership Suppport
KA VSE Interval Late Assignment
What are the eligible resorts to bank with RCI?
KA VSE RCI Bulk Bank
What's the information you need to share with the Owner when converting StarOptions to Bonvoy Points
KA VSE Provide Information to the Owner
Select the incorrect statements and explain why they are incorrect:
a) Owners can send a check to cover the Bonvoy Promo fees
b) Bonvoy Points will post within 5 to 7 days
c) December 31st of first year of occupancy is the deadline to purchase these promos
d) It's a final transaction
e) Eligible for 2 promotions for each year, per VOI/package. Maximum of 8 per VOI/package
f) You can't process Bonvoy Promo purchases if there's no documentation in SUN
False
a) They need to pay with a Credit Card
c) Deadline is 12/15 of first year of occupancy
e) The maximum number of promos is 6 per VOI
f) If there are no notes entered, assume two max promos per VOI, per Use Year.
KA VSE Marriott Bonvoy Promo Points
What is the meaning of the following Sun codes:
* IICONF
* IIEXCR
* IIPEND
KA VSE Weeks Interval Assignment Procedure
Select the incorrect statements and explain why they are incorrect:
a) Owners need to pay a $149 USD fee per Villa
b) An owner is calling OS in 2025 and requests a 2024 late assignment. Then, the expiration date of the assignment will be 12/31/2027
c) Can be offered to Owners who have not used their weeks up to two years in the past
d) Owners will receive a confirmation email within 72 hours
e) This is a final transaction
b) No, it will be 12/31/2026 because expiration is 2 years from Use Year being assigned (2024)
c) This can be offered for the previous calendar year only
d) Confirmation will be sent within 48 hours
KA VSE Interval Late Assignment
What's the information you need to provide to the Owner when completing an RCI banking?
KA VSE Provide Information to the Owner