Protocols
12
What is Seizure?
CAD manifacturer
What is Central Square?
This number is how many different ring tones we have in ALARM.
What is 7?
Termination is considered after this many absences.
What is 8?
This agency borders Montgomery County to the south.
What is ESD11?
"I'm having sciatic pain"
What is back pain?
On call taking screen, CLQ stands for this
What is Caller Location Query?
This button is used when adding another party to the line.
No Hold Conference/Conference
This is the number of times you have to call back a medical alarm.
What is 3?
This agency would be added on the line for EMS calls in Tomball.
What is HCEC? (Northwest EMS)
The caller states that they see smoke. This call taking technique is needed to correctly chose which protocol.
What is a clarifier?
Fleet calls and says that M25 needs a shop exchange into shop 37, currently they are in shop 64. This is how you notate it in CAD.
What is QN M25 64 S/E 37?
A radio operator is trying to get your attention, this button is used when you need to answer them without the caller hearing you.
What is "Mute"?
This is when you have to have your time sheet submitted.
What is Sunday at 10am?
What is Grimes County?
This keyboard shortcut can be useful when a caller doesn't know the address to a business.
What is CTL+G?
This amount of time is what the NENA Standard is for answering the majority of 911 calls.
what is 15 seconds?
Someone doesn't show up to work. This is the maximum time they could MAKE you hold over.
What is 2 hours?
This agency handles Kingwood Hospital.
What is HFD?
Caller states, "my boyfriend had a seizure and now he isn't breathing"
What is protocol 12?
This button will help you find prior calls at an address on the ECT.
What is the house button?
This is the button you would push if you had an addressing error and needed to go back and listen to what the caller told you.
What is IRR Playback?
After a high stress incident, this is what should be offered.
What is take 10?
A caller states there is an accident near the county line on Decker Prairie Rosehill Rd. M42 is not on station. This agency should be considered for mutual aid.
Their dispatch agency is this.
What is Rosehill?
What is Cyfair?