STANDARD WORK
When the Benchmark Audits are due
What is the 15th?
This report will tell give me details on AMB effectiveness after training
What is Ambassador scorecard?
The action during a power outage
What is Shelter in Place ?
This permission will grant a force pick
What is Problem solve , ISS , Intermediate?
Leaders start with the customer and work backwards
What is Customer Obsession?
Each module on the Action report counts as what %
What is 25%?
This ratio is used when training AFE Packers
What is 1:6 ?
The areas where we gather outside the building during a fire drill
What is Rally points?
THE AA MUST DO THIS IN ORDER TO KEEP PERMISSIONS
WHAT IS FINISH THE ON THE SCREEN TRAINING?
They act on behalf of the entire company, beyond just their own team. They never say “that's not my job.”
What is Ownership?
This training is required Annually or when transferring to a different site type
What is Hazmat Refresher training?
This site is used to show ambassador applications
This piece of PPE is required while on the Ship Dock
What is a Safety Vest ?
THE NETWORK STANDARD SLA OF RESOLVING A TT
WHAT IS 24 HRS ?
Many decisions and actions are reversible and do not need extensive study
What is Bias for Action?
THIS SURVEY LETS US KNOW HOW THE AA EXPERIENCE HAS BEEN
WHAT IS SECRET STUDENT SURVEY?
This department is responsible for theft and escalations
Loss Prevention
TOOL THAT GRANTS CHIME AND EMAIL TO AA'S
WHAT IS POWERUP?
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle
What is Deliver results?
HAZMAT REFRESHER IS REQUIRED
ANNUALLY
The amount of time Trainers are responsible for NH after start date
What is 2 weeks ? (LC2 = 80 hrs)
Term for Body Mechanics
Ergonomics
THIS PERMISSION WILL GRANT THE RECONCILE OF TRUCKS
WHAT IS TRANS OUT SUB EXPERT?
Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them
What is Learn and Be Curious?