Memo
What is a memo?
a written message that is typically used in a professional setting
Is a letter an internal or external organisational document?
Trick! Both, but mostly external
Give 2 examples of how memos are used
could be:
policy changes, price increases, company events, make problems known, solve problems, etc.
What is the first part of a letter?
sender's address
True or False: A memo is lengthy
False
give an example of an external and internal letter(each)
Internal: memo
External(could be): report, letter of complaint, business letter, cover letter, etc...
Lists 2 points to consider when writing memos
could be:
Always consider your audience when writing a memo.
Proofread and review before sending.
Write a subject that is straightforward and clear.
What is the purpose of a signature block?
validates a letter
Is a memo an internal/external organizational document?
internal
Give 3 common mistakes in letter writing.
could be:
jargon use, inconsistent font and size, incorrect salutation/formatting, lack of specification or grammatical mistakes