A group of interconnected parts that work together to perform a specific function or achieve a common goal
System
Implementing a quick fix to address an issue, only to find that it exacerbates the problem over time
Fixes that Fail archetype
Provides a systematic approach to implementing Kanban in an organization by emphasizing a deep understanding of the existing processes and their underlying systems
STATIK
It can be anything from a simple mechanism like a bicycle to a complex arrangement of components, like a computer or an ecosystem
System
Competitive behaviors that escalate, resulting in increased investments and risks without clear resolution
Escalation Archetype
Gaining a comprehensive understanding of the current system, its processes, and the problems faced
Understanding the System
Have fixed boundaries and do not interact with their external environment. They are self-contained and do not exchange matter or energy with their surroundings.
Closed System
Goals gradually shifting away from the original objectives over time
Drifting Goal Archetype
Establish the fitness criteria or fit-for-purpose metrics that will be used to measure the success of the system.
Agree on Fitness Criteria
Interact with their environment, exchanging matter and energy. Most natural and human-made systems are open systems. They are influenced by and, in turn, influence their external surrounding
Open Systems
An example is a high-performing team consistently receives additional resources and attention, while struggling teams are neglected, perpetuating the performance gap
Success to the Successful Archetype
Activities:
Analyze historical data and performance metrics to identify patterns and trends.
Recognize external factors or dependencies that impact the system.
Understand the potential sources of delays and interruptions in the workflow
Understand Sources of Variability
An approach to understanding, analyzing, and solving complex problems by viewing them as integrated and interrelated systems.
System Thinking
Example in a team that consistently increases overtime to meet tight deadlines instead of addressing project management inefficiencies, leading to burnout and diminished productivity
Shifting the Burden Archetype
Activities:
Define explicit policies for each stage of the workflow.
Make policies visible to the entire team and stakeholders.
Use visual management tools, such as Kanban boards, to represent and communicate policies.
Make Policies Explicit