The attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.
What is management?
Aspects of a society that guide and influence relationships among people, such as their values, needs, and standards of behavior.
What are social forces?
Represents people in the environment who can be hired to work for the organization.
What is a Labor Market?
The extent to which trade & investments, information, social and cultural ideas, and political cooperation flow between countries.
What is “Globalization”?
The code of moral principles and values that governs the behaviors of a person or group with respect to what is right or wrong?
What is Ethics?
Line of management comprised of the business unit head and department manager.?
What are Middle managers?
The emphasized understanding of human behavior, needs, and attitudes in the workplace.
What is the humanistic perspective?
A strategic alliance or program by two or more organizations.
What is a Joint Venture?
Proposes that corporations can alleviate poverty and other social ills, as well as make significant profits, by selling to the world’s poorest people.
What is “BOP – Bottom of the Pyramid”?
Economic development that generates wealth while preserving environment
What is sustainability?
The 3 conceptual categories of the manager roles.
What are informational, interpersonal, and decisional?
The concept that the whole is greater than the sum of its parts.
What is synergy?
Created by managers who emphasize both values and business results.
What is a High-Performance Culture?
Companies that are world oriented and favor no specific country
What are Geocentric Companies
It is purely voluntary and is guided by the organization’s desire to make social contributions not mandated by economics, laws, or ethics
What is Discretionary Responsibility?
Top cause of manager failure
What is ineffective communication skills and practices?
This field evolved as a separate field that applied the behavioral sciences to improve the organization’s health and effectiveness through its ability to cope with change, improve internal relationships, and increase problem-solving capabilities
What is organization development?
A culture that emerges in an environment that requires fast response and high risk decision making
What is adaptability culture?
The countries represented by BRIC
What are Brazil, Russia, India, China
The approach which holds that ethical decisions are those that best maintain the fundamental rights of the people affected by them
What is the Moral-Rights Approach?
Five primary tasks of a manager.
What is?1. Set objectives?2. Organize,?3. Motivate and communicate?4. Measure?5. Develop People
Two early advocates for a more humanistic approach to management
Who are Mary Parker Follett and Chester I. Barnard?
Alignment with organizational strategy and the needs of the external environment allows for an organization to be effective.
What is corporate culture?
The most risky type of direct investment where a company builds a subsidiary from scratch in a foreign company.
What is “Greenfield Venture”?
Legal, Social, and Personal standards
What are the three domains of human action