Ch. 1
The anchor that suggests no single management solution is best in all situations.
Contingency Anchor
This debate explores whether personality is shaped more by genetics or by socialization and experiences.
Nature vs. Nuture (heredity vs socialization)
This term refers to an individual’s self-beliefs and self-evaluations that shape their identity.
Self-concept
These programs aim to create inclusive workplaces where all identities are valued but have recently been eliminated from many major corporations.
DEI Programs (diversity, equity, inclusion)
The Five-Factor Personality Model includes these five key traits.
openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism (negative affectivity)
The three C’s of self-concept are complexity, consistency, and this.
Clarity
The MARS Model states that these internal forces determine a person’s effort in voluntary behavior.
Motivation
The Dark Triad consists of these three negative personality traits.
Machiavellianism, narcissism, and psychopathy
This process occurs when expectations about a person lead them to behave in ways that confirm those expectations.
Self-fulfilling prophecy
The term for employees who show up to work despite illness or injury, reducing their effectiveness.
Presenteeism
A major criticism of the MBTI is that it is a poor predictor of this.
Job performance
This test is used to assess unconscious biases that may influence decision-making and perception.
Implicit Association Test (IAT)
When employees voluntarily stay with an organization despite other job opportunities.
Organizational Commitment
This cultural value prioritizes personal freedom, self-sufficiency, and uniqueness.
Individualism
This process occurs when we focus on certain stimuli while ignoring others, often influenced by our biases.
Selective Attention