Culture & Communication
What is a high-context culture?
A culture where much of the communication relies on implicit cues like tone, body language, and shared understanding.
Which dimension would say "satisfaction is good"?
Indulgence
What does CQ stand for?
Cultural Intelligence
These leaders live and work in a country other than their home for 6+ months
Expatriates
What is it called when others assume a woman earned her role only due to her gender
Tokenism or Diversity Hire
In low-context cultures, communication is usually...
Direct, explicit, straightforward, and based mostly on words.
True or False: The U.S. scores low on individualism in Hofstede's framework
FALSE
Name one component of Global Mindset
Intellectual capital, psychological capital, or social capital
Shared leadership fits best in cultures with _______ power distance.
Low
What type of diversity includes beliefs, personality, values, and attitudes?
Deep-Level Diversity
Name one common pitfall in cross-cultural communication
Assumptions, ethnocentrism, misinterpreting behavior, or lack of cultural self-awareness.
In a high power distance culture, how are leaders typically expected to act?
authoritative, directive, and formal
What is CQ Action?
Adapting words and behavior to fit the context
What’s an important thing a global leader can do to avoid misinterpreting others’ behavior?
•Pause before judging—ask:
•Be aware of your own cultural lens
•Ask open-ended or clarifying questions when confused
•Learn to read the context, not just the words
What is it called when members of a team share similar traits and backgrounds?
Homogenous Team
Name a reason someone from a high-context culture might avoid saying “no” directly
To preserve harmony, avoid confrontation, or maintain face
In a low uncertainty avoidance culture, how might people respond to unexpected changes or unclear rules?
With flexibility and openness—they are more comfortable improvising and adapting.
Which Global Mindset dimension reflects a leader’s curiosity, openness, and emotional resilience when engaging across cultures?
Psychological Capital
For global orientation, what does it mean to engage cross-culturally as a leader?
Show curiosity, emotional resilience, and willingness to adapt to diverse cultures.
Name a factor that has contributed to acceptance of diversity.
Migration, Shifting Social Values, Globalization, Technology
In American culture, what phrase captures the idea that identity is tied to work and productivity?
Doing > Being
What is the major difference between GLOBE and Hofstede's dimensions?
GLOBE focuses on how culture affects leadership and organizational effectiveness
Which Global Mindset dimension helps leaders build trust across cultures?
Social Capital
Which paradox can be really challenging for global leaders?
Paradox of nationalism and globalism
Which country in Africa was I born in?
Ghana