Interviewing Skills
This technique involves summarizing what the client has said to demonstrate understanding.
What is reflective listening?
This perspective focuses on identifying what clients can do rather than what they cannot.
What is the strengths perspective?
A common reason clients might be involuntary is due to court mandates or these services.
What are social services?
Goals should be these to ensure they are clear and achievable.
What are SMART goals?
Accurate documentation is essential for this purpose in social work.
What is tracking client progress?
A question that allows for a detailed response rather than a simple "yes" or "no."
What is an open-ended question?
A technique that helps clients recognize their abilities and resources.
What is strength-based questioning?
This is a key strategy to build rapport with involuntary clients.
What is validating their feelings?
This term describes goals that can be tracked and measured.
What is a measurable goal?
This type of record keeping ensures client confidentiality.
What is secure documentation?
This skill is essential for building trust and rapport with clients.
What is active listening?
This type of assessment emphasizes resilience and personal strengths.
What is a strengths-based assessment?
Involuntary clients often require this type of approach to help them engage.
What is a non-confrontational approach?
When setting goals, it’s important to ensure they are realistic and this.
What is achievable?
This legal requirement emphasizes the need for proper record keeping.
What is accountability?
The ability to respond with empathy and understanding is vital for this aspect of interviewing.
What is emotional intelligence?
This is often the goal of using the strengths perspective in practice.
What is empowerment?
Understanding this is critical when working with clients who may not want to be there.
What is their background or circumstances?
Goals should be relevant to this aspect of the client's life.
What is the client's overall well-being?
Maintaining client records is crucial for this professional responsibility.
What is ethical practice?
This approach to questioning encourages clients to explore their feelings and thoughts deeply.
What is exploratory questioning?
The strengths perspective is often contrasted with this traditional approach.
What is the deficit model?
Building trust is essential; this method helps facilitate that.
What is establishing a collaborative relationship?
This step involves reviewing progress towards the goals set with clients.
What is goal evaluation?
This is the process of reviewing and updating client records regularly.
What is record maintenance?