moods and emotions
values and attitudes
components of attitude
Which component of attitude is it?
100

What is a Mood?

This term refers to a general feeling or state of mind, which can be positive or negative.

100

What is a Terminal Value?

This type of value refers to a lifelong goal or objective an individual seeks to achieve.

100
What are the three components of attitude

Cognitive, Affective and Behavioural

100

Feeling excited about a new job opportunity.

Affective

200

What are Emotions?

These are intense, short-lived feelings often linked to specific events or situations

200

What are Norms?

These unwritten rules guide how people should act in particular situations.

200

What is the affective component?

It is about your emotions (greatly influenced by thoughts and feelings)

200

Volunteering for additional responsibilities as a result of a strong commitment to one's role demonstrates this component

behavioural

300

What is Emotional Intelligence?

These are intense, short-lived feelings often linked to specific events or situations

300

What is Job Satisfaction?

The collection of feelings and beliefs that managers have about their jobs.

300

What is the behavioural component?

It is about your actions (the intention to act upon the cognitions and affect experienced)

300

The statement "I believe that our company has excellent customer service" reflects this aspect of attitude

Cognitive

400

How does Emotional Intelligence vary by culture?

E.g., British people value mature self-control; US values enthusiasm

400

What is Organizational Commitment?

This attitude reflects a manager’s feelings and beliefs about their organization as a whole.

400

What is the cognitive component?

It is about your beliefs (manifestation of thoughts into existence).

400

Choosing to work extra hours to support a team

Behavioural

500

How does Emotional Intelligence help managers?

Emotional intelligence helps managers understand and relate well to other people and energize their employees to help the organization attain its goals.

500

What is an Instrumental Value?

The mode of conduct an individual seeks to follow to achieve their terminal values

500

What are the three components of attitude there for?

Each component contributes to the overall attitude formation and influences how individuals interact with their environment and make decisions.

500

When employees feel a strong sense of loyalty to their organization, this is part of this attitude component.

Affective

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