Motivations Theory's
Types of financial rewards
Types of Non-financial rewards
Types of training
Labour Turnover
100

Who is known as the “father of scientific management”?

Frederick Taylor

100

What is a financial reward?

A payment or monetary benefit given to employees

100

What are non-financial rewards?

Benefits that don’t involve money but increase job satisfaction

100

What is the main purpose of training?

To improve employees’ skills and knowledge

100

What does “labour turnover” measure?

The rate at which employees leave and are replaced

200

What does Maslow’s hierarchy of needs suggest people are motivated by?

A series of needs from basic to self-actualization

200

What is a “bonus”?

Extra money paid to employees for good performance

200

Give one example of a non-financial reward.

Recognition, Autonomy, flexible working conditions, paid off time, etc.

200

What is job training?

 a hands-on learning method where employees learn by doing their actual work under the guidance.

200

What is the formula for calculating labour turnover?

(Number of employees leaving ÷ Average number of employees) × 100

300

According to Herzberg, what are the two factors that influence motivation at work?

Hygiene factors and motivators

300

What is the difference between salary and wages?

Salary is fixed monthly; wages are paid hourly or weekly

300

What non-financial reward focuses on improving work-life balance?

Flexible working conditions

300

This type of training helps employees improve their selling skills and learn new techniques to persuade customers.

Sales Training

300

If 15 employees left out of an average of 150, what is the labour turnover rate?

10%

400

In Taylor’s theory, what motivates workers the most?

Financial rewards

400

What is “Stock options”?

allow employees to purchase company shares at a lower price than the market value, incentivizing them to stay with the company.



400

Explain how recognition programs can reduce labour turnover.

They make employees feel valued, increasing loyalty and reducing quitting rates

400

A business wants to improve customer satisfaction by reducing product errors and complaints. Which training program will best help them reach this goal?
Answer: What is Quality Training?

Quality Taining

400

Why might a high labour turnover be bad for a company?

It increases recruitment and training costs

500

In Herzberg’s theory, name one example of a “motivator” and one of a “hygiene factor.”

Motivator: achievement; Hygiene factor: salary

500

This type of financial reward is a performance-based payment given to employees for achieving specific targets or goals, often used to increase productivity and motivation. What is it called?

A bonus

500

 Providing employees with autonomy in decision-making and holding them accountable for their work fosters trust and builds confidence, is 



Autonomy

500

A company that manufactures cars trains its workers to detect and fix production errors before cars leave the factory. Based on the description, which specific type of training is being used?

Quality training

500

At the beginning of the year, a company had 400 employees. During the year, 60 employees left, and 100 new employees were hired.

 14.3%

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