Applications
This is required to make a written application valid.
What is a signature?
This number appears with the Contract Account number on the customer's bill.
What is the: Customer ID #?
(Business Partner #)
The step of the move-in process where a prorated index would be entered.
What is Step 2?
The minimum length of time a security deposit stays on a non-residential account before it may be returned.
What are 36 months of on-time consecutive payments?
The number of days the customer has to complete the ID Theft paperwork.
What is 30 days?
When the customer does not want to provide their social security number, you would select this option.
What is Refused/Not Supplied?
This relationship will receive an FTN if the customer's account falls behind.
What is Third Party Contact?
Customer wants to back date services to 12/9/25. The account was billed to 1/9/26. Name the first step required to start the move in.
What is cancel bill?
(Cancel 1/9/26 bill)
In addition to an oral application for service, this is also required for Non-Residential service.
What is a signed application, business documents and security deposit (when applicable)?
The minimum length of time a security deposit stays on a residential account before it may be returned.
What are 12 months of on time consecutive payments?
HEFPA requirements for Residential customer applying for service.
What is:
Full Legal Name
Service Address
Telephone number
Prior Address or Account Number
Allows for continuous service on a property.
What is Automatic Owner Allocation?
Someone calls to advise us that the customer of record has passed away, and they want to take over services.
What is create a move-in for the new customer?
(Do not request death certificate).
An existing non-residential customer, who has other accounts under the same name, would need these requirements for additional service.
What is a completed Commercial Application and Security Deposit?
(Business documents should already be on file under the company name).
The relationship linked to the individual for a DBA.
What is co-responsible?
This is required to create a relationship between business partners.
What is a Contract Account Number?
This is created at the end of a Transfer when the Life Support Equipment attribute needs to be updated on the new account.
What is a BPEM?
Case: C107: Transfer - Customer on LSE
During a move-in when there are multiple area lights on a premise and the customer only wants partial area lights.
What is select the Partial Area Lights toggle?
Central Hudson will not allow, a new non-residential customer applying for new service this requirement in increments.
What is a Security Deposit for a new non-residential customer?
In addition to the service order being generated to disconnect/reconnect a meter, this is also used to track the meter's life cycle.
What is the Disconnection Document?
The options for applications are oral, written (with oral) and this last option.
What is the self-service option on cenhud.com?
(Online Applications)
Programs that do not transfer over to the new account when a Transfer of Service is completed.
What is Budget Billing, Time of Use, and ESCOs?
When only the tenant has access to an area, an amended lease agreement and a special arrangement between landlord and tenant can be arranged when the usage is over 75kwh / 5ccf.
What is a shared condition special arrangement for sole exclusive rights?
(Alert reads: Landlord Tenant Agreement required. Special Arrangement shared usage is over 75Kwh or 5 Ccf per month).
Central Hudson accepts these non-cash security deposits as alternatives to cash deposits.
What is a surety bond and irrevocable letter of credit?
The earliest you can make a security deposit payment through Kubra.
What is the next business day?