Doctors
I see chronic neck/back in Huntersville
Thakur
There are two specialties seen at this location. One of them is urgent needs.
Randolph
Patient calls in stating they were injured on the job. This individual needs to call our practice to schedule.
Adjustor or nurse case manager
This function in EPIC is where you go to schedule an appt.
Book IT
Patients stated that they were referred to us by their PCP. This part of EPIC is where referrals are placed.
Referral tab
I love 50 year old knee patients and you don't need to review before scheduling (rhymes with Muffin)
Duffin
This office is off Providence Road and is across from Waverly shopping center.
Rea Village
You are scheduling a patient who is new to MSKI. Besides confirming all patient identifiers, this needs to be verified to determine if patients visit will be covered.
Insurance
If a patient is calling to check to see if we received their surgical clearance, this is where you go to look for it.
Media
You locate a referral in EPIC and need to schedule the patient, you need to click this function.
Schedule from referral
I am new to the practice and I'm a hand specialist in the Union market.
Qiu
If you can't get a patient in at Poplar Tent, this location is the closest.
Prosperity Crossing
Parshall patient's attorney called in needing documents. These two individuals will assist.
Another way to locate information that you can find housed in Encounters. Some say this view is easier.
Notes
How can we get in touch with the referral team for matters such as scheduling or canceling injections, arranging RH MRIs, and requesting changes in facility, among other things?
Cold transfer 704-468-0358
Dr. Aggarwal's Physician Assistant
Brenna McNamee
Dr. Lutz is located here
Davidson
Caller fell and is non-weight baring. Injured their knee they just had surgery on 3 months ago. Can't get caller in with their provider. This person is a point of contact to see about getting caller scheduled.
Lauren Barringer and CU Person
Surgical order
If you forgot to schedule from the referral, this step will ensure the referral is attached to the appointment.
Assign Referral
New orthopedic doctor in Birkdale
Lee
Physician formally known as Brooks is located here
This document in EPIC should be looked at with every call. It has key pieces about patients treatment.
Patient's last office note
If a patient mentions receiving a text reminder to call and schedule an appointment, where can we check to view that notification?
Recalls Tab
This is a type of referral you can document on in EPIC.
Ancillary referral