MZR Enrollment
When does pricing go into effect for new enrollments?
New price discounts take effect up to 11 business days from the customer enrollment date.
How can members track their MZR sales progress and savings?
Members can register their My Zoetis Rewards account at the My Zoetis Rewards website to track program activity and savings and view overall program activity.
How much notice must a customer give and in what form must the notice be given if a customer wishes to forfeit MZR enrollment?
21 days’ prior written notice to Zoetis
How can legacy reagent customers become eligible for MZR Diagnostics?
By upgrading to Freedom Flex
What resources are available for overviewing the MZR Dx program with your customer?
The Program Overview Sell Sheet and the New Customer Sell Sheet.
What acquisition programs is MZR Diagnostics compatible with?
Freedom Flex, Cash Deals, Standard Leases, Optimize Dx (note: OptimizeDx is only compatible with MZR POC and MZR Imagyst)
Are members eligible to participate in other seasonal rebates and seasonal discount programs?
Subject to finance and marketing approval
When do the formal business evaluation periods occur?
How can MZR Diagnostics be used as a wedge strategy?
MZR can be used as a wedge to gain the rest of the portfolio by offering stackable incentives across the full Zoetis portfolio.
Who do I contact about questions related to MZR enrollment?
MZRDx@zoetis.com
Do I need to enroll child locations?
No. Once a parent location is enrolled, the benefits are automatically applied to every location.
Does a customer have to enroll in all three categories at the same time to be eligible for the Annual Achievement Rebate?
No. Enrollment can be staggered. To qualify, a customer must be enrolled in all three categories (MZR Point-of-Care, MZR Imagyst, MZR ZRL/OptimizeDx) in the same calendar year.
When do tier upgrades occur and are the upgraded tiers pro-rated?
Tier upgrades can happen anytime between January 1 and October 31. Upgrades require a new enrollment form and are not pro-rated.
How can you use MZR Diagnostics as a strategy for acquiring business?
Pair MZR with eligible acquisition programs to offer customized incentives based on the customers unique testing volume and opportunity to grow.
What resources are available to me for enrollment support?
What is the criteria for enrolling a customer?
A proposal must exceed the tier minimum OR the customer’s prior year sales, whichever is higher. An enrollment cannot be submitted unless this criterion is met.
How is the Annual Achievement Rebate earned?
To receive the 5% Annual Achievement Rebate, your customer must:
What is the process for requesting a downgrade or removal outside of the formal business evaluation period?
Any downgrade requests outside of the formal evaluation periods require ABM and finance approval. Send business rationale along with ABM approval to MZRDx@zoetis.com so it can be sent to finance for approval.
How can you use MZR Diagnostics as a strategy for growing business?
Grow your base by targeting customers below potential VAW (Vetscan Annual Worth) as a means to pull through potential.
What two ways can you build a proposal?
Manually or by using the automated clinic calculators
What products are part of MZR Diagnostics?
How is the Annual Achieve Rebate paid?
The rebate is paid on growth dollars in each category and shall be calculated as 5% x total growth in purchase dollars (purchase dollars growth = the amount of sales exceeding prior year sales between Jan 1 – Dec 31).
What is Program Governance and what is your role?
Sales Accountability is the foundation of Program Governance. Collectively as a team, you monitor customer performance through account management activity and leverage tracking to continuously drive growth and engagement.
How can you use MZR Diagnostics as a strategy for defending new business?
What resources are available to me for tracking a customer’s progress?
The MZR Tableau Business Dashboard and the MZR Membership Update Report