Day 1
Day 2
Day 3
Day 4
Day 5
100

Delivery Intercept - UDI: General Information

000016981

100

Classification Explanations for an Investigation (All Regions)

000017604

100

Lost and Found - Overgoods Search Tips and Guidelines: Launch Page (EUROPE - Claims / PI)

000012470

100

Claims Index (US, PR)

000022185

100

PCA Solutions Refund (US, PR)

000016088

200

 Key Points (US)
IVP Delivery Intercept (US)

000016982

200

Lost and Found - Overgoods Search Tips and Guidelines: ARES /Overgoods - Lost and Found Tips (EUROPE - Claims / PI)

000012465

200

Past Scheduled Delivery Date (US, PR)

000014910

200



Ownership Guidelines (All Regions)


000005763

200

PCA Solutions: Damage (US, PR)

000015984

300

PCA Solutions (US)

000015428

300

Customer Interviews (US, PR)

000015881

300

Quick Links (US & PR)

000018765

300

 PCA Solutions Center (US)

000015974

300



Damages Launch Page (PCA - US)


000016255

400

Proactive Response Intercept Options Launch Page (US)

000016667

400

Customer Interviews: Outbound Calls / Working an Investigation

000015395

400

Smart Labels and PLD

000015105

400



PCA Solutions: Bill (US)


000015959

400

Ownership Guidelines: Communicating with Other Functions / Follow-up / Email (All Regions)

000005778

500

Package Investigation Index (US)

000022324

500

Conducting Customer Interviews (US, PR)

000015394

500

Damage Reports: Reporting (US)

000016501

500

CRIS Functions: Launch Page (CANADA-PCA & US-All Skills)

000005185

500



PCA Solutions: Supply (US, PR)


000016093

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