ACV
Agreed Value
Total Loss Coverage
What are types of MC policies?
Coverage is limited to $500 per breakdown or loss.
What is Trailer Trip Interruption coverage
How is mesa siding measured?
What is square footage
Integrity
Golden Rule
Objectives
Excellence
Profit
WHAT ARE THE CORE VALUES?
What is standard accessory coverage on an MC policy?
What is $3000.
What can we use to assist us in handling a sunken boat claim?
What is Sunken Boat Advisor
What are two types of rubber roof most comonly seen
What is EPDM and TPO
Employee Engagement
Accuracy
Efficiency
Customer Experience
What are guiding principles
What is the chart called to know if we pay taxes on TLC MC policy?
What is total loss tax applications operating procedures
When calculating repairs, how many inches in addition should you add for grind and patch?
What are 4 inches
Bill of sale must be obtained on what type of policy?
What is TLR - Purchase price option
Will meet the needs of both our internal and external customers by leading the recovery process for affected areas.
What is NCRT Mission Statement
Water has risen to the seat, consists of water on the exterior of the engine and may not have gotten into the air intake
What is flood level 2
What is the process of flushing a submerged motor to save it's function?
What is pickling
The 5 most common causes of water leaks in and RV are
What are roof components and seals, moldings, exterior windows, slide outs and plumbing
Designed to build community, raise awareness, increase understanding, promote positive change, and boost business acumen
What are ERGs
Salt Water
Fresh Water
Water Ingestion
What are types of MC flooding
After gind and patch or fill and sand operations, what else needs to be included in our calculations?
What is refinish/gel coat operations when warranted
For AGREED VALUE policy, can we deduct for Pre-existing damages?
What is possible to take a reduction if there was a Progressive loss paid on within the same policy term
We treat the customers we’re privileged to serve with empathy and respect, fulfilling the promises we make to them.
What is customer service guiding principles