Indemnity
General
Reserves
COA
Litigation
100

What is Indemnity?

Putting a policyholder back into the financial position they were in prior to suffering the loss

100

How do you request/update CRU?

CRIF

100

What is the reserve for TPS costs on OIC claims?

£216

100

When would you require a signed DVE?

Raising causation

100

What is DA and Non-DA?

Delegated authority and Non-delegated authority

200

What do we do if PH has social only but was driving from one place of employment to another?

Raise IQ

200

What is the limitation of a personal injury claim for an adult claimant?

3 years

200

What is the reserve for TPS costs in the MOJ portal?

£816

200

When would you require a Holly statement?

Liability dispute

200

What 2 scenarios would we nominate panel?

When sending a soft repud at S1 and escaping portal

300

What does RTA insurer mean?

Any breaches of policy condition, non-disclosure or misrepresentation

300

What is the limitation for property damage claims?

6 years
300

What is the reserve for instructing AIA for a single vehicle inspection?

£90 Inc VAT

300

When would you make an offer at S2 before passing the file BTT?

Day 5 or below

300

If Indemnity has been confirmed who should proceedings be issued on?

Proceedings issued on AIC

400

Our Policyholder's son has taken her vehicle without consent and has crashed it into their neighbours wall. What must our Policyholder do in order for indemnity to be granted?

Prosecute her Son

400

What does A&A and C&I stand for?

Assignment and Agreement
Consent & Indemnity

400

How much do you reserve when instructing Holly?

£24.00

400

At what stage would you apply the off portal strategy?

S1 Accepted - further evidence received

400

If Indemnity has been reserved or withdrawn who should proceedings be issued on?

Proceedings on the insured and AIC

500

If the MID result for the PH vehicle shows as dual insured, what further action would you take?

Call the dual insurer and query who's on cover and level of cover. Failing this, send the 'dual insured' letter to the other Insurer

500

What are the 4 elements for a claim to prove negligence?

Causation
Duty of care
Breach of Duty
Damage

500

How would you reserve a non-tariff injury post medical report?

Tariff + COA C (Top bracket)

500

When would you send a soft repudiation letter on an LSI?

S1 Accepted, causation raised

500

What is a Part 36 offer and when can it be made?

P36 is a provision in the CPR. It aims to encourage parties to try to settle their disputes by setting out the costs consequences of offers to settle if they are made in accordance with Part 36.

P36 offers can be made before court proceedings are issued only on claims above £10k.

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