The Final Count Down
You can only have 60 seconds of the is in-between segments of speaking to the customer on the call.
Dead Air
Documentation provided by the servicer which:
Verification of Mortgage
In this move the phrase "Im gonna make him an offer he cant refuse" is from
The Godfather
What is Rene's Last name
Chavez
This reality show features contestants trying to win a rose from the lead
The Bachelor
After call you get this amount of time that is accepted before taking the next call
10 Seconds
The system for submitting a RPP
CMOD
This is Lesley last name Flannery or Flournoy
Flournoy
This loan is a short-term loan used during a transitional period until the customer secures permanent financing
Bridge Loans
This arcade game features a yellow character eating dots and avoiding ghosts
Pac - Man
This is the goal for SQM
85%
This is the process of locating a person's whereabouts
Skip Tracing
This is Tim's last name " Lightweight or Lightfoot"
Lightfoot
The is a loan in which the lender agrees to lend the maximum amount of money for an agreed period using the customers home equity as collateral
HELOC
"Daily Double"
This game features characters battling in locations like Hyrule Castle and Mushroom Kingdom
Super Mario Bros
This is the percentage to for Production Adherence you can have to be meeting
95%
This kind of loan is a type of financing provided by a bank or financial institution to a business rather than an individual
Commercial Loan
FHA stands for Federal Housing Administration or Financing Home Administration
Federal Housing Administration
This loan have an interest rate that adjusts periodically based on a index that reflects the cost of borrowing on the credit markets to the lender
ARM
This Disney movie features the song "Let it go"
Frozen
This was the amount of leaders that came in to meet you all
8
When an account has become delinquent after receiving a recent modification payment deferral in the past 12 calendar months
Recidivism
Goal for Scheduled Adherence 95% or 90%
90%
This when a mortgage can be requested when a large lump-sum payment is made toward principal, allowing future payments to be reduced.
Recast
This singer is known for the alter ego Sasha Fierce
Beyoncé