ICOMS BASICS
This is where you will check the comment for any credit or late fee waived.
What is AR COMMENTS?
It is very important that when you record this in ICOMS, you do so in all caps.
Everything
These fees must be added to all orders that include video service.
What is the broadcast surcharge and sport surcharge, FCC fee?
This is the screen where you add install fees.
What is the One Time Charges screen (Task 41)?
What is 1?
This add on prevents customers from having to pay additional charges in the event of wiring problems inside their house.
What is wire maintenance?
This type of modem is required for 50 mb or above HSD.
What is a Docsis 3.0 modem?