Bonus points
TOOLKIT
FUNDAMENTALS
CULTURE
Normative Trivia
100

BONUS POINTS!

BONUS POINTS!

100

1-What are the tools we use to help individuals change?
a) Rules
b) Methods
c) Policies
d) Norms

Methods

100

1- What is an action-based statement that declares the purpose?
a) Vision
b) Mission
c) Philosophy
d) Norm

Mission

100

1- We believe in giving clients a _________________ in their treatment.
a) Diagnosis
b) Voice
c) Schedule
d) Medication

VOICE

100

1- What year was NAFI founded?

1971

200

BONUS POINTS!

BONUS POINTS!

200

3- What method allows a client to remove themselves from a situation they can't cope with in the moment?
a) Taking space
b) Feedback
c) Role modeling
d) Normative approach

Taking space

200

6- What are written and developed by program administrators to help reinforce and manage expectations of employees and create a safe workplace?
a) Rules
b) Policies
c) Norms
d) Vision

Policies

200

2- Which of the following is NOT one of the things NAFI believes?
a) Empowerment
b) Punitive approach
c) Safety
d) Role modeling

Punitive approach

200

2- Who is the founder of NAFI?

Dr Yitzal Bakal

300

BONUS POINTS!

BONUS POINTS!

300

5-Which of the following is a principle of effective feedback?
a) Vague and delayed
b) Clear and respectful
c) One-sided and subjective
d) Embarrassing and hurtful

Clear and respectful

300

7- What are unwritten expectations that exist within a group?
a) Rules
b) Policies
c) Norms
d) Methods

Norms

300

5- Our culture is aligned by 5 Principles. Which of the following is NOT one of them?
a) Philosophy
b) Vision
c) Spirituality
d) Methods

Spirituality

300

How many states are represented in the NAFI organization? 

8: NAFI operates in Connecticut, Florida, Massachusetts, Maine, New Hampshire, New York, Rhode Island, and Vermont.

400

BONUS POINTS!

BONUS POINTS! 

400

4- Which method influences someone’s thoughts, feelings, or actions through communication to adopt a new viewpoint?
a) Reflective listening
b) Cognitive dissonance
c) Active persuasion
d) All of the above

 Active persuasion

400

3- What is the longtime goal of what we do and where we want to go?
a) Mission
b) Vision
c) Policy
d) Norm

Vision

400

6- What is it called when A staff member frequently arrives late to work, and clients begin arriving late too.
a) Reflective listening
b) Parallel process
c) Cognitive Dissonance
d) Fortitude

Parallel process

400

Who is the currently President/CEO of NAFI?

Dr Paul Dann

500

BONUS POINTS!

BONUS POINTS!

500

8- What are the steps to ARTS?
a) Ask first, Request cooperation, Take it to the mission, Set plans/limits
b) Ask questions, Respond calmly, Talk it out, Solve together
c) Assess, React, Teach, Support
d) Avoid, Retreat, Talk, Solve

 Ask first, Request cooperation, Take it to the mission, Set plans/limits

500

2-Our __________________ is a system of fundamental principles on which our agency is built.
a) Mission
b) Philosophy
c) Method
d) Rule

Philosophy

500

7- Which of the following best describes natural consequences?
a) Arbitrary punishment
b) Outcomes that directly result from behavior
c) Rules imposed by authority
d) Emotional reactions

 Outcomes that directly result from behavior

500

They train with flair; they lead with style. They make learning fun and go the extra mile.
One’s got the jokes; the other’s got the plan. Together they teach like no one else can.-

Jess Clow and Josh Granton

M
e
n
u