Basics of the Role
This is how quickly you should answer the phone—with energy and enthusiasm.
What is within two rings?
This is your most valuable skill in recruiting.
What is the ability to relate to people?
You should never lose this, especially when working hard.
What is your sense of urgency?
This is the most important aspect of communication.
What is promptness and enthusiasm?
This is harder than being a follower.
What is taking initiative and being a leader?
Great recruiters do this every single day, not just recruit.
What is sell themselves?
You should always do this if you don’t know the answer.
What is find someone who does or use a resource?
This mindset helps you challenge yourself and others.
What is a growth mindset?
This is what others assume if you don’t log a conversation.
What is it didn’t happen?
This is what you should focus on instead of excuses.
What are solutions?
This system must be used to log all conversations.
What is RecruitCare?
This is more respected than a lack of communication, even if it's tough to hear.
What is bad news?
You should do this when you make a mistake.
What is accept ownership and learn from it?
You should do this to feedback instead of waiting for it.
What is ask for it and make positive changes?
This is what you should never become—especially with the status quo.
What is complacent?
You should do this multiple times to ensure clarity and accuracy.
What is confirm, reconfirm, and confirm again?
This is what you should do before reacting when upset.
What is analyze the situation and possible outcomes?
First of the following month
This is how you should treat others when giving constructive feedback.
What is respectfully?
This is what you should do when you or others succeed.
What is celebrate successes?
This type of conversation is encouraged for growth and future experience.
What are uncomfortable conversations?
This is how you show customers they are your top priority.
What are your words and actions?
These should be set and updated in your PDP in MaxU.
What are short-term and long-term goals?
This is what you should do to prevent issues before they occur.
What is be proactive?
This is what you should seek to make sound decisions.
What is a greater level of understanding?