UI
PUA
MISC
MISC2
MISC3
100

How many weeks is UI insurance?

26

100

How many weeks is the PUA?

86

100

What can a claimant do when locked out of NYSDOL acct?

call 800-833-3000 or give self help link from cheat sheet to unlock

100

What does the N status mean?

not entitled

100

Can a claimant still claim benefits if they are working a reduced schedule?

Yes

200

What it the Basic Base Period?

First 4 of the last 5 calendar Quarters

200

Before an individual can be determined eligible for PUA it must be established that the individual is not monetarily entitled for regular UI benefits

True 

200

What if someone calls in on the 1099 G line but doesn’t have any issues whatsoever involving 1099g?

Inform them the line is only for that specific purpose and they need to hang up and call back

200

How do we post a comment to the log, and when should we? 

This is a long and multiple answer question, include the entire answer in one message

sess b, ubwr, shift 11 to view log, shift 11 again to post to the log; we should be posting to the log what we do on a claim every phone call

200

What is SIDI used for?

if there are any out of state employers and to see wages in other states

300

What is the Alternate Base Period?

Last 4 completed calendar quarters

300

How do you know when a claim has migrated?

blank status (no c,d,i,k)

300

What session can you change the MMN?

Session C

300

as of Today,  What is the furthest we can backdate claims that are not transitional claims(new o/c)

1 week

300

How many effective days are in a week?

4

400

What does it mean when a claim shows P?

Partial, information is missing

400

What session can I see the latest certification info?

session c 

400

What does EB stand for?

EXTENDED BENEFITS

400

What are the two types of extensions?

PEUC/EB

400

What is a 1099g?

tax form provides the total amount of money you were paid in benefits from NYS DOL in 2020, as well as any adjustments or tax withholding made to your benefits

500

What are three ways I can check wages NYS has reported for a clt

SIDI/UBTB/WGE2

500

Can we delete or release held certs for PUA claims?

No. We cannot delete nor release held certs for PUA claims

500

What does I status mean?

invalidated claim

500

Where can claimants access 1099G?

Online through NYSDOL acct, through over the phone IVR; we can manually request to be mailed using ub99 in session A

500

Do we tally PUA certifications on our Tally sheets?

No! there is no need to add PUA certs to our Tally sheet

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