Oasis 101
What is the mission of the Oasis Wellness Center?
Support holistic well-being though integrated wellness services.
Matacard, gov ID, student portal or Canvas
What are proofs of identity if app is not working?
10
How many services in total do we offer?
Remove shoes and have clean socks.
What is something you must do before using the massage chair?
Ask for student ID number. Or ask for MataCard, Student ID or gov ID
Member has trouble with barcode
Make appointments and see class schedules.
What is MindBody?
End of shift reports
What is Connect2?
Draining device that is specifically designed to provide an easy ergonomic and effective way to reduce puffiness and support detoxification.
What is the Lymphatic Brush?
Ask for description, check facility log. Then indicate date and time, having owner sign their name. Finally staff member should sign and print should also sign the Lost & Found log.
What is the procedure when someone reports losing an item?
Let member know that their time has been completed. Offer to schedule another appointment, make sure it is not back to back.
Member refuses to rotate off service.
Below the USU Computer Lab, adjacent to the pool.
Where is Oasis?
10 to 15 minutes before shift.
How far in advance should you inform your advisor that you will be tardy?
FDA cleared to reduce wrinkles on the entire face and to treat mild to moderate acne and reduce inflammation.
What is the red-light therapy dome?
Greeting, Understanding & Solution, and Closing
What are the three points of Customer Interaction?
Let member know that if they come in late, time will be deducted. Or they have the option to move appointment to later time.
Member comes in late for their appointment?
2015
What year was Oasis Wellness Center founded?
30 minute break should be taken before 5 and a half hour mark.
Benefits include reduced stress, soothing headaches, sleeping deeper and easing eye strain.
What are benefits of Therabody Goggles?
Beekman, Farmhouse Fresh, Bathorium, Coola, ToGo Spa, Vida Glow
What are the brands that we sell at the Oasis?
Is the dog a service animal required because of a disability? & What work or task has the dog been trained to perform?
What questions can you ask if someone brings a service animal in the Oasis?
Sign the waiver.
What is the first thing a student must do before using any services at the Oasis?
"I'm not sure, but I'll find out for you". Then follow up.
You're asked a question you don't know the answer to