Decoding the Chart
???
The ABC's of GYN / URO
Scheduling Shenanigans
Triage Talk
100

The Section in EPIC is to review encounters and notes

What is the Chart

100

The name of Jack Sparrow's Ship. 

What is Black Pearl

100

The natural stage in a woman's life when her menstrual periods stop permanently, marking the end of her reproductive years.

What is Menopause

100

A time frame to schedule New OB / pre-natal patients

What is 7-9 weeks

100

What does PDL stand for? 

What is PCC Dedicated Line

200

Patient Portal is branded under this name to access their health information online. 

What is myUCLAhealth portal

200

This is Luigi's Brother

What is Mario?

200

A hollow tube used to drain fluids from the bladder 

What is a Catheter

200

When accessing and confirming a patient's chart we should be obtaining, what? 

What are 2 Patient Identifiers (Name and DOB)

200

If a patient is new to UCLA calling with symptoms, how do we proceed?

What is refer to ER or UC

300

A feature in EPIC used to calculate gestational age and due dates. 

What is the Pregnancy Wheel 

300

Originally, Amazon only sold what kind of product? 

What are Books

300

A Gynecology Subspecialty focusing on the medical and surgical evaluation of women with problems related to the menstrual cycle and fertility. 

What is Reproductive Endocrinology and Infertility (REI).

300

A Scheduling tool within EPIC that uses logic and predetermined questions to guide schedules in making accurate and efficient patient appointments?  

What is the Decision Tree

300

A function in EPIC to help the PCR's decide when a called needs to be referred to Nurse Triage of PDL 

What is the Symptom Screener

400

The SMARTPHRASE to use for an appointment accommodation.

What is .pccapptaccom

400

AKA hump day, it was named for a Norse God 

What is Wednesday

400

Stores Urine in the body 

What is the Bladder

400

A tool used to organize and display information about different types of healthcare providers and their associated characteristics, such as there locations, visit types, treating diagnoses.

What is the Provider Matrix

400

What Clinics are not support by NT (Nurse Triage) 

What are MDR, Westwood, and Santa Monica. 

500

A record used to document communication with a patient / provider / office staff, including giving medical advice requesting med refills, and appointment requests

What is a Telephone Call

500

What is the largest (Marine) animal to have ever existed?

What is The Blue Whale

500

What is the medical term for enlarge prostate? 

What is Benign Prostatic Hyperplasia (BPH)

500

We cannot schedule returns for providers within these URO groups.


  

What is Peds and Men's Health Clinic

500

When following the Nurse Triage Policy this type of message needs to be created and sent to NT prior to transferring the call 

What is the Call HUB

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