Open House
RenWeb
Handbook
Common Practices
Enrollment
100

What are the hours for Open House?

9am-5pm, staff must be flexible

100

You can share your RenWeb login information with any staff, including school administration. (T/F)

False, it is against school policy to share your user information with anyone.

100

What are the school's office hours?

The school’s office hours are Monday-Friday from 8:00am-3:30pm.

100

Within how many rings must the school phone be answered?

3 rings, but 2 is even better!

100
What is the foribben word as it pertains to enrollment?

Full

200

Uniform shirts are $18 each? (T/F)

False, they are $25 each

200

What tool allows you to create and print custom reports?

Report Manager

200

What are the two office staff shifts?

7:15am-3:45pm

8:30am-5:00pm

200
It is a common practice to provide outsiders with a staff's personal number and/or information? (T/F)

False, NEVER provide outsiders with a staff's personal contact number or information 

200

All new enrollments have to be treated as high priority? (T/F)

True

300

Extended School is $25 daily per student? (T/F)

False, $25 weekly per student.

300

Student allergies should be listed under what tab on RenWeb?

Medical, and you must create an alert

300

What form must be completed before you can schedule an Exit Meeting?

Exit Survey Form

300

All office interviews must be conducted with Mrs. Baldwin-Torres? (T/F)

Yes, either the 1st or 2nd interview MUST be with Mrs. Baldwin-Torres

300

After you schedule an appointment what do you need to email the family?

Enrollment script email

400

You should use paper receipts for all transactions? (T/F)

False, enter all transactions on RenWeb. Physical receipts are ONLY to be used when a student is not listed on RenWeb.

400

What is the entire online application process?

Parent submit application

Review appplication 

Import

400

What are the required documents that the school MUST have on file before an employee can start?

VECHS Background Screening (Fingerprints)

BEC Employment Screening

Discipline Against Educator Licenses

A completed Employment Application

Employment Reference Check From (must have three on file) – MUST be completed by the principal prior to the new hire’s start date

Degree (required for all teachers)

400

Who do you need to email when a student is transferring from one campus to another and what is the name of the form?

Senior Director group, Mrs. Burgos, Principals, Office Staff, Academic Advisor/Dean (if applicable)


Administrative Exception Form

400

What do you do if there are no appointment times available?

Immediately contact Mrs. Vasquez

500

Monies should not be dropped in the safe (T/F)

False, monies MUST be dropped in the safe every hour in an envelope. Coines must be separated.

500

If you are encountering issues or have questions with RenWeb, what are the avalible options to resolving your concern? 

Hint: The answer is not to immediately contact Mrs. Baldwin-Torres

- Contact RenWeb via phone

- Contact RenWeb via chat

- Reference the HubHelp on RenWeb

- Contact fellow office staff for questions

- Contact Mrs. Baldwin-Torres if your issues persist

500

What is the opening clause in the handbook?

All policies must be followed. No new policies may be changed or implemented unless approved by a Senior Director.

500

What are the four documents that must be on file in order for a student to officially start at our schools?

Application 

Birth Certificate 

Immunization Records - within a year

Physical - within a year

500

How do you manage a new enrollment walk-in?



Immediately attend to the family, provide them with the tablet to complete the Parent Inquiry, watch enrollments videos, and contact the Enrollment Director, Registrar or assigned designate

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